Group Customer Advocacy Executive

4 weeks ago


London, United Kingdom Cognism Ltd Full time

**About Us**:
Cognism is market leader in international sales intelligence. Access to our premium data, has helped a wide variety of global revenue teams change their approach to prospecting, leading them to predictable and prosperous outcomes.

As we grow, one of our main objectives is to continue hiring individuals, who are both a professional and cultural fit for Cognism. Our company values are at the core of everything we do

**At Cognism;**

We are Nice

We’re Collaborative. We’re in this together

We’re Solution-Focused. For every problem, we’ve got a solution

We’re Understanding.

We Celebrate Individual Contributors.

We are committed to creating a diverse and inclusive global workplace, which encourages you to achieve any goals you may have, while having fun along the way

**The Role**:
You will be responsible for building and executing best in class customer review collection playbooks for each of the Cognism brands across all of the main review websites where we feature.

You will be tasked with reviewing, documenting, building and executing established playbooks for customer/user review collection across each of the brands: Cognism, Kaspr, Mailtastic. Each brand is unique and will require a custom approach to tackling review collection.

You will analyse and understand deeply how each brand's competitors drive reviews, and work to build more successful programs for Cognism.

Your work will result in a significant increase in consistent reviews across each brand, helping to build customer advocacy and social proof for Cognism.

You will be a self-starter, energetic and someone who is able to build and execute processes with ease. As well as continually testing and optimising playbooks to ensure they remain as effective as possible.

**Requirements**:

- Enjoy working in a fast-paced environment.
- Comfortable handling multiple projects concurrently.
- Good presentation skills - able to confidently report on the progress of your work to managers and colleagues.
- Self-motivated - you aren’t afraid to ask questions when you need to understand something, but you’ll always try to figure out the answer on your own first.
- A process superstar. You are very comfortable building and executing new processes.
- A great communicator. You will be delivering customer communications as part of this role so you will be comfortable creating quality communications that are on brand and of the standards expected by our customers.
- Research and analysis. A big part of building out best in class review motions will be analysing how other organisations approach this and being able to translate that into a plan that makes sense for Cognism and each of its brands.

**Benefits**
- 25 days’ holiday, PLUS all the usual UK public and bank holidays
- A day off for your birthday
- Cycle to Work scheme.
- Generous Maternity and Paternity Leave
- Cushion Pension Scheme (auto-enrol after 3 months).
- Monthly Wellbeing Allowance.
- Access to Spill - our slack integrated therapists.
- Commitment to the Armed Forces Covenant.
- Learning and Development budget.



  • London, United Kingdom Cradlepoint Full time

    Overview: **_ This is a Remote Opportunity in the UK_** Cradlepoint - a part of Ericsson - was born in Boise and built for wireless. We are a team of authentic, hard-working, and innovative people driven by a shared vision to Connect Beyond the limits of wired networks. We help customers — big and small, across industries and around the world — utilize...


  • London, United Kingdom Diageo Full time

    Job Description: - ROLE DIMENSIONS Diageo Reserve is a high-growth area of our business that focuses on unlocking the enormous potential of premium and luxury spirits. Growth in this area is one of our key global priorities and is also central to our total GB strategy: Premium + growth is called out as one of only three key pillars to secure our future...

  • Advocacy Specialist

    4 weeks ago


    London, United Kingdom (ISC)2 Full time

    Overview: Position Summary: This position is critical for a successful implementation of (ISC)2’s advocacy strategy and plans in the UK and EU. The Advocacy Specialist will support the implementation of wide-ranging policy activities, and contribute to the evolution of (ISC)2’s advocacy programme, focused on the UK and EU. This position will provide for...

  • Advocacy Officer

    1 week ago


    London, United Kingdom Indoamerican Refugee and Migrant Organisation (IRMO) Full time

    Job description IRMO works to enable the development, agency and participation of Latin Americans and other Spanish and Portuguese speakers by responding to both immediate needs and structural inequalities. **About the Children & Young People Area at IRMO** Our programme of support for recently arrived Latin American children and young people ensures that...


  • Greater London, United Kingdom Salt Recruitment Full time

    **A globally recognised FMCG giant is looking to build out their Marketing team and are on the hunt for an Executive for their fledgling employee advocacy programme. This will be an ASAP starting, 6 month contract role - with scope for extension thereafter!** Social media has a vital role to play in helping the client to communicate a clear and engaging...


  • London, United Kingdom C&M Executive Recruitment Full time

    **Group Reservations Executive** A fantastic opportunity to join this leading family owned UK inbound travel company. For over 30 years they have been providing a personal service to their clients arranging bespoke travel solutions to the UK and Ireland. Salary £25,000 - £35,000 depending on experience. **Group Reservations Executive Role and...


  • London, United Kingdom DFN Project SEARCH Full time

    Job description We are in our third year of running our YAG and yet to launch our Alumni offer. This role will therefore involve leading the implementation, development, and growth of the membership of both DFN Project SEARCH YAG and Alumni group. This will include planning and facilitating a programme of activities throughout the year for YAG and Alumni...


  • London, United Kingdom Competition & Markets Authority Full time

    **Details**: **Reference number**: - 290076**Salary**: - £73,512 - £79,408**Job grade**: - Grade 6**Contract type**: - Permanent**Business area**: - Strategy, Communications and Advocacy**Type of role**: - Analytical - Economist - Governance - Policy**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs...


  • London, United Kingdom MPS SOCIETY Full time

    Job description As a Support and Advocacy Officer you will join a skilled team who collectively provide a unique UK-wide support and advocacy service to over 1500 members. You will primarily provide direct support and practical guidance to our Fabry members. This patient group is largely adult focused but there will be elements of family and child support....

  • FI Claims Advocacy

    1 week ago


    London, United Kingdom WTW Full time

    The Opportunity This role is focussed within the FINEX Global Line of Business, with the principal aim of working with the Financial Institutions (FI) Claims Advocacy team in relation to claims / potential claims which are high profile, client critical or technically complex with a view to achieving the best result for the client and enhancing Willis...

  • Advocacy Manager

    2 days ago


    London, United Kingdom Cosmetics Business Ltd. Full time

    Do you juggle multiple projects with ease, staying on time and on target? We are looking for a commercially-focused, strategic Advocacy Manager to join a fast-growing company that creates tech tools for brands in the digital marketing space. Using skills acquired in an advocacy role with a brand or platform, you will build and plan campaigns for your brand...


  • London, United Kingdom Adecco UK Full time

    **Do you have a passion for Communications? Are you social media Savvy? Keen to learn platforms using data? This could be the perfect fit for you!** **Adecco Recruitment are currently seeking an Advocacy & Communication Assistant to join one of our prestigious clients based in Hammersmith. This is a temporary position for the duration of initially 6 months...


  • London, United Kingdom Diageo Full time

    Job Description: Head of Brand Advocacy, Reserve, GB Diageo Reserve is a high-growth business that focuses on unlocking the enormous potential of premium and luxury spirits. The Reserve portfolio has tripled in size in the last 5 years and we have an ambition to grow to over £200m revenue by F26. With an industry-leading portfolio that includes Ketel One...

  • FI Claims Advocacy

    4 weeks ago


    London, United Kingdom Willis Towers Watson Full time

    This role is focussed within the FINEX Global Line of Business, with the principal aim of working with the Financial Institutions (FI) Claims Advocacy team in relation to claims / potential claims which are high profile, client critical or technically complex with a view to achieving the best result for the client and enhancing Willis Towers Watsons'...


  • London, United Kingdom Page Executive Full time

    About Our Client The Riverside Housing Group Limited is a group of complementary businesses with a charitable housing association at its core all driven by a clear social purpose. The Group has three key business streams around Social Housing, Care & Support, and Home Ownership. They manage approximately 77,000 homes and are present in 176 Local Authorities....


  • London, Greater London, United Kingdom Page Executive Full time

    About Our Client The Riverside Housing Group Limited is a group of complementary businesses with a charitable housing association at its core all driven by a clear social purpose. The Group has three key business streams around Social Housing, Care & Support, and Home Ownership. They manage approximately 77,000 homes and are present in 176 Local Authorities....


  • London, Greater London, United Kingdom Executive Talent Solutions Full time

    Executive Talent Solutions are working with a leading hotel group to recruit an experienced Group Reporting Accountant. The business is a developer and operator of luxury international hotels and has been growing rapidly over the past 5 years. This growth has created a new position as Group Accountant. The successful Group Reporting Accountant will be...


  • London, United Kingdom Salt Search Full time

    **What you get to do in this role**: - Be the "voice of the program" in internal and external users - Support in driving adoption and socialization of the Partner Program and modules - Support internal and external Partner Program awareness and understanding - Build internal awareness and understanding with partner management, field teams, technical teams,...


  • City of London, United Kingdom Page Executive Full time

    About Our Client A leading global re/insurance group comprising distinct businesses covering various Insurance and Reinsurance service offerings across a well-established international customer base. This is a highly compelling Insurance brand with a rich history and deep expertise operating across Lloyd's, UK, European and global markets. This role sits...


  • London, United Kingdom Travel Trade Recruitment Full time

    Do you have extensive experience group reservations? A successful and well-established tour operator is seeking Groups Executive to join their friendly and busy team in London. As an Groups Reservations Executive you will be overseeing the operations of the groups and ensure that clients' expectations andrequirements are more than met. **JOB...