Biosolids Senior Administrator
4 months ago
Hello, we’re Severn Trent and we think water is wonderful. Oh, we’re pretty keen on people too.
24 hours a day, 365 days a year we serve 4.8 million households and business across the heart of the UK. Each cuppa drank and every toilet flushed is only possible because of the 6,500 brilliant team members working across our patch.
We welcome people from all walks of life and celebrate individuality. We know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities where they live.
If you want to do more because you care, we’d love to talk to you. There really is something for everyone here.
**EVERYTHING YOU NEED TO KNOW**
Our Bioresources team have an opportunity for you to join as our new **Biosolids Administrator.**
The Biosolids recycling team work with farmers across the Severn Trent regions and beyond providing Biosolids & Clarification sludges which are derived from our treatment processes and provide excellent fertilisers for agricultural land.
We are looking for a talented administrator to join the team as a Biosolids Senior Administrator. This is a fantastic opportunity to work within our close knit, committed and friendly team working to provide exceptional levels of service while ensuring compliance with the Biosolids Assurance Scheme (BAS) all relevant legislation.
The role supports the team in managing our processes, collating, and reporting on data to ensure we always work within the regulations and provide our customers with the information they need.
You’ll need be detail focussed with excellent organisation as compliance is extremely important together with great communication skills and be comfortable dealing with colleagues at all levels, contractors, and customers by phone & in writing. You will need good IT skills using Microsoft Office and other systems, but training & support will be provided in all areas.
The team covers the whole ST region so we can be flexible with location and there is the option to remotely work from home for some of the working week.
Some of your other key accountabilities will include:
- Involvement in the soil sampling process including scheduling, contract meetings & feedback to wider teams ensure Biosolids deliveries meet the requirements of our agricultural customers.
- Mapping of landbank areas in GIS & other systems where required to ensure compliance with BAS & relevant legislation
- Ensure sample data issues are resolved in a timely manner including liaison with IT, external providers & various internal teams.
- Review and uploading of information into the team’s bespoke IT system; BIO, while using various databases to safely & securely manage customer information.
- Ensure data is collated to facilitate invoicing to customers in a timely and accurate fashion and assist with managing payment queries.
- Involvement at external events, e.g. agricultural shows.
- Administration of internal & external communications via the teams dedicated Inbox and telephone number ensuring compliance & high levels of customer service.
- Provide support for all members of Biosolids team as needed.
- Completion of compliance reports in line with regulatory requirements using various data sources.
**WHAT YOU’LL BRING TO THE ROLE**
We’re seeking our new Biosolids Administrator to be comfortable providing support for all members of Biosolids team as needed, communicating with customers, contractors and other teams while completing compliance reports in line with regulatory requirements using various data sources.
Additionally, you’ll ideally have experience using Microsoft Office. Previous experience in a customer service setting, waste water treatment or waste management would be advantageous but not necessary.
As travel is required, you’ll also have to hold a full U.K driving licence.
The right skills and experience are important. But if you have the right character, positivity, and a caring attitude we want to talk to you too.
We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involved. Those who are ready to be part of something bigger and who want to make a difference because they care. **Is that you?**
**WHAT’S IN IT FOR YOU**
Working here isn’t just a job. You can build a career at Severn Trent, and we’ll reward you for it too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.
With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:
- Circa £26,000
- 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
- Annual bonus scheme (of up to £1,500 per annum base
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