Support Administrator

4 weeks ago


Redditch, United Kingdom Hanson Instruments Full time

Hanson Instruments is a privately owned supplier of medical diagnostic equipment to the NHS, private hospitals, and opticians throughout the UK.

We are currently looking for an administrator to work at our Redditch office, with the opportunity to venture into an engineering support role should that be of interest.

£18k - £23k per annum.

Normal working days are Monday to Friday, 9-5pm

**Role**:
This role is perfect for someone who likes a variety of tasks throughout the day. Although not essential, it would be ideal for a person who has an interest in learning about engineering or IT.

**Main duties include the following**:

- First line of contact for customers and general enquiries.
- Managing and subsequent follow-up of customer support experience
- Workload planning for up to three technicians.
- General office duties.

**What we are looking for in you**:

- High-level organisational and administration skills.
- Detail oriented thinking.
- A good understanding of the importance of workload prioritisation
- Experience using Microsoft Excel will be beneficial.
- You must be diligent and determined.
- A team player with a good learning attitude.

**EXPERIENCE IS NOT REQUIRED - FULL TRAINING AND SUPPORT WILL BE PROVIDED.**

Pay: £18,000.00-£23,000.00 per year

**Benefits**:

- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Redditch: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 31/05/2024
Reference ID: Support



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