Food and Beverage Host

3 months ago

Edinburgh, United Kingdom Hilton Full time

Food and Beverage Host

**Providing Effortless Luxury at the Caley**

The stories begin here at Waldorf Astoria Edinburgh - The Caledonian:
Known locally as the “Caley”, Waldorf Astoria Edinburgh - The Caledonian, was built in 1903 and is one of Edinburgh's most iconic landmarks. Standing proudly at the West End of Princes Street, this former Victorian railway-building hotel nestles in the shadow of Edinburgh Castle. Its reputation for style and excellence has attracted international visitors and notable personalities for over one hundred years.

Click on the links to get a glance inside the doors of our hotel:, ,

Please note this is a part time opportunity working 23 hours a week

**WELCOME TO A WORLD OF OPPORTUNITIES**

Why do we enjoy working here? This is more than just a workplace.
- Here you have the opportunity to develop and discover yourself as much professionally as you do as a person.
- Here they support you and encourage your individuality.
- Here you will meet incredibly inspiring people you can call friends, for life.
- Here we are incredibly passionate about delivering special unforgettable moments to our guests and colleagues.

At the Waldorf Astoria Edinburgh - The Caledonian, we are proud to guarantee every team member at the hotel a wage of at least ELEVEN POUNDS per hour

We can coach, train and develop you to help find your passion, whether it is your first role in hospitality or you are ready to take that next step.

**A WORLD OF REWARDS**
- Hourly Rate of £11 per hour (plus gratuities which are shared across the team/ and you will also be included in our fantastic upselling program).
- As a permanent contracted Team Member, you will enjoy time and a half for any overtime, including bank holidays.
- Smart Uniform provided and laundered
- Free and healthy meals when on duty catering to a variety of dietary requirements
- Grow your Career your next position could be as a Team Leader or Supervisor.
- Personal Development programmes designed to support you at every step of your career with our own Learning and Development Manager based at the hotel.
- A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing ()
- Team Member Travel Program: discounted hotel nights from FORTY POUNDS per night around the world with GO HILTON As well as a free stay at the hotel on the successful completion of probation
- Team Member Referral Program - offered at a rate of £500 per a successful referral
- High street discounts: with Perks at Work - offering a wide range of retail discounts, including cinema tickets, supermarket discounts and many more
- Holiday: 28 days including bank holidays (increasing yearly for every full year you work up to 33 days)
- Discounted dental, health cover and life insurance
- Modern and inclusive Team Member's areas
- Recognition non-stop all year long
- Birthday - join us for a team birthday dinner at the hotel
- Want to find out more - follow us on the

We look forward to explaining in detail the range of magnificent benefits that you would expect from a global hotel organization like Hilton Worldwide.

**Waldorf Astoria is effortless Luxury - rooted in elegant service, delivering unforgettable experiences.**

If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of guest service, you may just be the person we are looking for
- You will join the Food & Beverage team working as Host
- You enjoy taking and delivering food and drinks orders, demonstrating exceptional levels of customer service, and creating memorable experiences for our guests and colleagues.
- Are you friendly, positive, passionate and eager to be part of a team of likeminded professionals? Then this is the job for you
- Multifunctional Food and Beverage management and support allowing you to flex your skills in all Food and Beverage Outlets within the Hotel. This will cover and not exclusive to restaurants, bars, in room dining and conference and events, both early and late shifts.
- Ensure that all Food and Beverage bookings are managed and communicated across the Food and Beverage department in a timely manner
- In depth knowledge of the booking system used within the Food and Beverage department
- Ensure that all guests are called pre-arrival and any specific requirements are communicated with the teams
- Liaison with guests in the booking of private events within the Food and Beverage departments.
- Welcome guests in a polite and friendly manner, consistently demonstrating great customer service
- Up-sell with latest departmental incentives
- Carry out cleaning duties as assigned to you in any of the food and beverage outlets
- Adhere to all hotel brand standards
- As a Food and Beverage Host you will work 5 days per week, including, but not always, weekends and bank holidays

We look forward to welcoming you to our hotel and to giving you

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