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Housekeeper - Part Time

5 months ago

Canterbury, United Kingdom Millers Arms Full time

Shepherd Neame is on the lookout for a part time Housekeeper to join our team, so if you enjoy hospitality but prefer working behind the scenes supporting your colleagues and contributing to the teams overall success; then this may be just the job for you.

This role will see you working approximately 20 hours per week, dependant on occupancy. Additional hours overtime may also be available for holiday cover throughout the year.

Built in 1826 to serve local mill workers, the Millers Arms provides some of the finest food and drink in the heart of the cathedral city of Canterbury, Kent. The riverside pub, within walking distance of the city's top tourist attractions, boasts 12 stylish ensuite bedrooms and it is a great place to stay or relax with a drink or bite to eat.

At Shepherd Neame we know that first impressions count, so you will play an important part in our business ensuring that you support the delivery of a clean and welcoming environment for all of our guests and that you acknowledge our customers with a warm welcome.

If you haven’t got any previous experience in a similar role please do not worry, so long as that you possess some of the qualities outlined below, we can train you and teach you everything else that you will need to know.

**WE ARE LOOKING FOR SOMEONE WHO**

Has Shep's Spirit
- Is confident to suggest new ways of working
- Remains positive and optimistic when under pressure
- IS flexible and responsive to change
- Motivates and engages with those they work with

Is great at Working Together
- Supports team members to deliver a great customer experience
- Shows willingness to learn new skills and explore opportunities to develop
- Shares knowledge and learning with other team members
- Participates in and supports an inclusive working environment

Has Pride and Passion
- Acknowledges every customer with a warm welcome
- Demonstrates great product knowledge
- IS committed to maintaining high standards of cleanliness
- Celebrates our heritage as Britain’s Oldest Brewer

Is Authentic
- Acts with integrity and honesty
- Provides constructive feedback to the leadership team to enhance the customer experience
- Behaves with due care and consideration for the health, safety and wellbeing of themself and others

**BENEFITS**
- Immediate start available
- Competitive pay rate
- A share of tips
- Early wage withdrawal scheme
- Company pension plan
- Employee discount scheme at Shepherd Neame retail pubs & hotels
- Access to a Workplace Mental Health Platform
- Full company induction process
- The opportunity to develop & move between pubs within the company
- Fast paced, fun and diverse working environment
- Flexible working hours

WHO ARE WE?
- Britain’s oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.
- Perhaps best known for great British classic ales such as Spitfire Amber, which carries the Royal Warrant, our diverse portfolio includes Five Grain Lager, the Bear Island Collection and the Whitstable Bay Collection. We also brew international lagers under licence including premium Thai lager Singha and American best-seller Samuel Adams Boston Lager, and are the sole UK distributor for Truly hard seltzer.

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