Sales Operations Business Partner
3 days ago
**Sales Operations Business Partner**
**6 months**
**Telford - Hybrid**
**£300 - £320 a day Umbrella Inside IR35**
You will join a capability of 40+ professionals who provide Relationship Management, Bid Management and Business Operations functions across HMRC Market Unit.
**The Role**
The Sales Operations Business Partner/Analyst will provide the following service offerings on the HMRC Market Unit:
- Be aligned to Client focus Group Relationship Managers and support the opportunity life-cycle in reviewing and influencing decision making.
- Work closely with Sales Operations Lead and the Finance team to ensure a smooth month-end close with all variances and trends explained.
- Provide an accurate and timely view of client demand to the Delivery Unit, Finance and Revenue groups, for monthly forecasting, budgeting and Account Planning.
- Support the Sales Operations Lead and Head of Sales Operations to leverage the full benefit of the Salesforce tool and analysis of current pipeline.
- Building partnerships and maintaining strong relationships with all stakeholders and their teams
- Ensuring we are Audit ready and compliant in all processes.
- Work closely with all areas of the unit to share knowledge, best practices and facilitate standardisation across the I&T HMRC Market Unit.
**What you'll do**:
- Maintenance and governance of HMRC MU pipeline within THOR (Salesforce CRM)
- Analysis and provide insight on sales pipeline, sales performance, and making operational recommendations based upon these insights to our senior stakeholders.
- Support the Sales Operations Lead and Head of Sales Operations to leverage the full benefit of the Salesforce tool and analysis of current pipeline.
- Ensure, as a member of Sales Operations, that you are continuously improving your skill-set to add value to the team and I&T as a whole.
**Experience**:
- Excellent proven interpersonal and relationship skills.
- Competent user of MS Office including Excel, Word, PowerPoint, SharePoint & Outlook.
- Analytical mindset and experience of providing key MI information to support the business
- Confident communication skills, attention to detail and energy to work in a fast paced and complex environment
- A passion for change and proactively encouraging new ideas
- Have experience of THOR/Salesforce or CRM software for reporting purposes would be a advantage but not essential as full training will offered.
**If this role is of interest please submit your CV for review.
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