Roster Administrator

**Job Title**: Roster Administrator

**Salary**: £28,511 to £30,504 plus a location allowance of £1,721. You will receive £28,511 the band minimum. Progress to the band maximum of £30,504 will be via incremental progression.

**Location**:Lambeth

Working for the Met doesn’t have to mean patrolling the streets. Our incredible team of professional staff behind the scenes play an essential part in helping us to keep Londoners safe by ensuring everything here runs smoothly.

Your role will be essential to our work. You’ll build our rosters, using excel based planners, and update them on our resource management system - ensuring that the correct annualised hours are maintained. Whether you are checking that our flexible working roster is compliant with the Police Regulations and Working Time Regulations, or liaising with colleagues across the organisation, you’ll be playing an enormous part in keeping things running effectively and efficiently here. Based within a central unit dealing with Rosters and Officer/Staff position changes within the MPS Resource Management System (CARM). The unit is divided into four teams each with specific departments to manage.

**Responsibilities**
- Administration of roster and posting changes in the Resource Management system for Police officers and Staff in line with the unit’s Service Level Agreement.
- Shared mailbox management.
- Checking posting changes submitted the unit each month.
- Checking Excel based roster planners submitted for officers/staff for compliance with Working Time Regulations, Police Regulations and MPS Policies
- Recording of work entering the unit, progress updates and completion dates within the unit’s SharePoint work allocation lists
- Liaison with Local Resource Planning SPOCs based in the departments serviced by the unit/allocated to team members
- Maintain information within the unit’s shared folders as required by the unit’s procedures.
- Support supervisors in the collection of management information for the team
- Escalation of unresolved issues raised by local SPOCs to Band D supervisors
- Providing information to officers/staff following roster or posting changes - e.g., copies of shift patterns, call sign/shoulder number changes, commitment reports etc.
- Ensure compliance with MPS Policies, procedures and the administrative functions overseen by the unit
- Personal responsibility to undertake development and training activities as identified by line managers or the individual
- Readiness to flex between teams within the roster unit if demands from departments managed necessitate additional support
- Support to Organisational change projects affecting postings and rosters

**Essential Criteria**
- 5 GCSEs at Grade C or equivalent, including Maths and English
- The ability to calculate percentages and averages confidently
- Excellent communication skills