Technical Apprentice

4 months ago

Manchester, United Kingdom ANS Group Full time

**Are you fascinated by technology? Do you love the pace it evolves and how it enables businesses to operate better and more efficiently? If so, a tech apprenticeship at ANS could be the perfect fit for you.**

ANS is one of the largest independent tech services businesses in the UK. Over the last 11 years over 300 apprentices have graduated from the ANS Academy and we’re not stopping there, we have huge ambitions to keep growing powered by our unrivalled team of over 730 talented individuals. Our culture is shaped by our people. At ANS, we invest in our people so you can progress at the right time and in the right way for you.

We’re ready to welcome more apprentices into our **‘Outstanding’ OFSTED academy** in Manchester. If you’re friendly, passionate, courageous, and a team player, you’re going to fit right in.

**The details**

Our apprentice scheme is an 18-month learning and development programme. You’ll get on the job learning from our experts, coupled with top quality classroom-based training, starting with the Level 3 Information Communication Technician standard. You’ll also get to work with the latest technology and biggest 3rd party products to deliver our managed services, as well as the opportunity to complete vendor qualifications.

You will be with one of our core technical support teams who are the first point of contact for all customer queries. Our team works at pace to resolve issues quickly, whilst giving the best customer service. With quality of work, attention to detail and reliability being part of the core beliefs and foundations of the team, it is essential to meeting the demands of this ever-changing department.

We’re proud to say that 100% of our apprentices have passed, with 80% achieving a distinction rate. At the ANS Academy, we’ll give you the right support to reach your full potential.

**What you will do**
- Work with your team leader on any quality related issues
- Understand, maintain, and deliver the current service desk procedures
- Be customer-focused and drive continuous service improvement for your team
- Manage own ticket queue and assist others where appropriate
- Manage incidents, changes and problems and resolve within the service level agreements (SLAs)
- Keep customers updated with their issue and when it has been resolved

**What you will bring**
- Excellent communication skills with an ability to build strong relationships
- A level-headed approach when working under pressure
- Ability to produce excellent quality documentation with a great attention to detail
- Ability to problem solve and think logically
- Ownership for tasks from start to finish to ensure the highest-level customer experience
- Positive can-do attitude to any task

**Why work for ANS?**

At ANS, we’ve created a place where everyone can be themselves, and we empower our people to get the job done. Openness, ambition, honesty, and passion are what drive us every day. We are bold, courageous, and innovative - and we do it like no other. We invest in our people. In training, development, health and more - we give you the benefits and flexibility to maintain a happy work-life balance.

We’re proud of the inclusive, fun, dynamic environment we’ve created. It’s a safe space that works for all. You don’t have to be a techie to work in tech. Bring your authentic self and find your dream role here. Find out more at LinkedIn pages.

**What’s in it for you?**

With fantastic benefits, an inclusive culture, and a cool office space, we’re your kind of workplace.

**Company benefits**
- As standard: 25 days’ holiday, plus you can buy up to **5 more** days
- **A little extra**:we’ll give you your** birthday off, **and an extra** celebration day **for whatever you want **Tying the knot?** You get 5 days’ additional holiday in the year you get married. Oh, and 5 **volunteer days**
- Private health insurance
- Pension contribution match and 4 x life assurance
- **Flexible working** and **work from anywhere** for up to 30 days per year (some exceptions)
- Maternity: 16 weeks’ full pay, Paternity: 3 weeks’ full pay, Adoption: 16 weeks’ full pay
- Company social events - get ready for a jam-packed calendar
- Electric car scheme
- 12 days of personal growth development time

  • Apprentice Technical Support Specialist

    1 week ago

    Manchester, United Kingdom Advanced Technical Recruitment Ltd Full time

    Job Title: Apprentice Field Service EngineerAdvanced Technical Recruitment Ltd is seeking a skilled Apprentice Field Service Engineer to join their Service and Support Team.Job Summary:We are looking for a highly motivated and experienced Field Service Engineer to work with our team. As an Apprentice Field Service Engineer, you will be responsible for...

  • Apprentice Technical Support Specialist

    1 week ago

    Manchester, United Kingdom Advanced Technical Recruitment Ltd Full time

    Job Title: Apprentice Field Service EngineerAdvanced Technical Recruitment Ltd is seeking a skilled Apprentice Field Service Engineer to join their Service and Support Team.Job Summary:We are looking for a highly motivated and experienced Field Service Engineer to work with our team. As an Apprentice Field Service Engineer, you will be responsible for...

  • Technical Skills Coach

    4 months ago

    Manchester, United Kingdom Ada, National College for Digital Skills Full time

    **Responsible for**: Providing a caseload of tech apprentices with skills, pastoral and portfolio support to develop their knowledge, skills and behaviours, build their workplace portfolio and successfully complete their apprenticeship. **Salary**:£27,000 - £33,000 pro-rata dependent on relevant experience **Package**: 25 days annual leave plus bank...

  • Marketing & Business Apprenticeship

    4 months ago

    Manchester, United Kingdom First 360 Apprentice Full time

    **Are you looking to start a career in Marketing & Business?** **Can you easily commute to Manchester, M3?** Our client runs a coffee bar & is seeking an apprentice to add to their team in Manchester! **Qualification**: Level 3 Multi-Channel Marketing **Wage**:£6.40 (Wage review after 6 months & rise to min. wage or above after 12 months) **Schedule**:...

  • Apprentice Technical Support Specialist

    3 weeks ago

    Manchester, United Kingdom Cognizant Full time

    Job SummaryCognizant is seeking a highly motivated and detail-oriented Apprentice Support Engineer to join our Infrastructure services practice. As a key member of our team, you will be responsible for providing first-line technical support to our clients and internal stakeholders.Key ResponsibilitiesAct as a single point of contact for all incoming...

  • Apprentice Technical Support Specialist

    3 weeks ago

    Manchester, United Kingdom Cognizant Full time

    Job SummaryCognizant is seeking a highly motivated and detail-oriented Apprentice Support Engineer to join our Infrastructure services practice. As a key member of our team, you will be responsible for providing first-line technical support to our clients and internal stakeholders.Key ResponsibilitiesAct as a single point of contact for all incoming...

  • Apprentice Technical Support Specialist

    3 weeks ago

    Manchester, United Kingdom Cognizant Full time

    About the RoleCognizant is seeking a highly motivated and detail-oriented Apprentice Support Engineer to join our Infrastructure Services practice. As a key member of our team, you will be responsible for providing first-line technical support to our clients and internal stakeholders.Key ResponsibilitiesAct as a single point of contact for all incoming...

  • Apprentice Technical Support Specialist

    3 weeks ago

    Manchester, United Kingdom Cognizant Full time

    About the RoleCognizant is seeking a highly motivated and detail-oriented Apprentice Support Engineer to join our Infrastructure Services practice. As a key member of our team, you will be responsible for providing first-line technical support to our clients and internal stakeholders.Key ResponsibilitiesAct as a single point of contact for all incoming...

  • Apprentice Field Service Technician

    3 weeks ago

    Manchester, United Kingdom Rise Technical Recruitment Limited Full time

    Job DescriptionJob Title: Apprentice Field Service TechnicianCompany: Rise Technical Recruitment LimitedJob Type: Temporary to PermanentLocation: North West RegionSalary: £37,000 (on target earnings circa £45,000+)Benefits: Door to Door Pay, Excellent Overtime, Company Van, OEM Training, Company BenefitsThe Role:Carrying out the service and repair on...

  • Apprentice Field Service Technician

    3 weeks ago

    Manchester, United Kingdom Rise Technical Recruitment Limited Full time

    Job DescriptionJob Title: Apprentice Field Service TechnicianCompany: Rise Technical Recruitment LimitedJob Type: Temporary to PermanentLocation: North West RegionSalary: £37,000 (on target earnings circa £45,000+)Benefits: Door to Door Pay, Excellent Overtime, Company Van, OEM Training, Company BenefitsThe Role:Carrying out the service and repair on...

  • Actuarial Apprentice

    2 weeks ago

    Manchester, United Kingdom Isio Full time

    About UsAt Isio, we're dedicated to helping our clients navigate the complexities of pension schemes. Our team of experts provides comprehensive advice and support to ensure our clients' pension funds are secure and sustainable.Job SummaryWe're seeking an Actuarial Apprentice to join our team. As an Actuarial Apprentice, you'll work closely with our...

  • Actuarial Apprentice

    2 weeks ago

    Manchester, United Kingdom Isio Full time

    About UsAt Isio, we're dedicated to helping our clients navigate the complexities of pension schemes. Our team of experts provides comprehensive advice and support to ensure our clients' pension funds are secure and sustainable.Job SummaryWe're seeking an Actuarial Apprentice to join our team. As an Actuarial Apprentice, you'll work closely with our...

  • Building Services Technical Apprentice

    4 months ago

    Manchester, United Kingdom BDP UK Full time

    **Vacancy type** - Current vacancies**Profession** - Building Services Engineering**Location** - Manchester**Description** **Building Services Technical Apprentice - Level 6** **Location: Manchester, 11 Ducie Street, M1 2JB** **About our Apprenticeship** As a Building Services Technical Apprentice you will work within a team of engineers and other...

  • Apprentice Estimator

    3 weeks ago

    Manchester, United Kingdom Solutions Engineering Recruitment Full time

    Job Title: Apprentice EstimatorCompany: Solutions Engineering RecruitmentJob Type: Full-timeLocation: RemoteJob Description:Role Overview:We are seeking a highly skilled and motivated Apprentice Estimator to join our team. As an Apprentice Estimator, you will be responsible for preparing and analyzing cost estimates for construction projects.Key...

  • Apprentice Estimator

    3 weeks ago

    Manchester, United Kingdom Solutions Engineering Recruitment Full time

    Job Title: Apprentice EstimatorCompany: Solutions Engineering RecruitmentJob Type: Full-timeLocation: RemoteJob Description:Role Overview:We are seeking a highly skilled and motivated Apprentice Estimator to join our team. As an Apprentice Estimator, you will be responsible for preparing and analyzing cost estimates for construction projects.Key...

  • Apprentice Field Service Engineer

    3 weeks ago

    Manchester, United Kingdom 00191 Leidos Security Detection & Automation U.K. Ltd. (SDS UK) Full time

    **Job Summary**00191 Leidos Security Detection & Automation U.K. Ltd. (SDS UK) is seeking an Apprentice Field Service Engineer to join our team. As an Apprentice Field Service Engineer, you will be responsible for learning and performing a wide variety of technical duties to ensure our aviation product range is compliant with industry best practices.**Key...

  • Apprentice Field Service Engineer

    4 weeks ago

    Manchester, United Kingdom 00191 Leidos Security Detection & Automation U.K. Ltd. (SDS UK) Full time

    **Job Summary**00191 Leidos Security Detection & Automation U.K. Ltd. (SDS UK) is seeking an Apprentice Field Service Engineer to join our team. As an Apprentice Field Service Engineer, you will be responsible for learning and performing a wide variety of technical duties to ensure our aviation product range is compliant with industry best practices.**Key...

  • Apprentice Electrician

    4 months ago

    Manchester, United Kingdom Solarus Energy Ltd Full time

    **Job Opportunity: Electrical Apprentice at Solarus Energy Limited** Are you passionate about renewable energy and excited to embark on a dynamic career journey in the ever-evolving world of clean power? Look no further - Solarus Energy Limited is seeking a motivated and enthusiastic Electrical Apprentice to join our team and contribute to the sustainable...

  • Apprentice Field Service Engineer

    3 weeks ago

    Manchester Airport, United Kingdom Leidos Full time

    Job SummaryWe are seeking an Apprentice Field Service Engineer to join our team at Leidos. As an Apprentice Field Service Engineer, you will be responsible for learning and performing a wide range of technical duties to ensure our aviation product range is compliant with industry best practices.Key ResponsibilitiesWork within the UK Service team to assist...

  • Apprentice Field Service Engineer

    3 weeks ago

    Manchester Airport, United Kingdom Leidos Full time

    Job SummaryWe are seeking an Apprentice Field Service Engineer to join our team at Leidos. As an Apprentice Field Service Engineer, you will be responsible for learning and performing a wide range of technical duties to ensure our aviation product range is compliant with industry best practices.Key ResponsibilitiesWork within the UK Service team to assist...