Urgent Receptionist/go to Host Required in

3 weeks ago

Northampton, United Kingdom GuardianFM Full time

Key Responsibilities

Hosting operations:

- Ensure Colleagues feel welcome, and their needs are taken care of in a fun, friendly and professional manner at all times.
- Dealing with guest and colleague enquiries promptly and politely.
- Conduct assigned Daily Checklists to ensure the quality of assigned workspaces, improve performance and enhance tracking
- Using the existing process and technology, assist in room booking and guest arrivals
- Maintaining a clear, presentable, and safe office floor. Maintain a strong floor presence and observe quality control issues (ie. facility cleanliness, comfort factors) and actively log tickets requiring service from other areas.
- Providing Technical support in the form of first-line fixes such as reboots and connection inspections while delivering against a clear handoff process to the Techbar for unresolved issues
- Deliver occasional surprise and delight or pop-up events.
- Customer Relationship Management: developing deep and trusting relationships with colleagues, proactively gathering information on their needs and preferences to be able to provide highly personalised service in the moment whilst also predicting and anticipating future needs.
- Capture guests & colleague’s individual preferences for future visits and think creatively of ways to accommodate any special requests.
- Coordinate service items, and décor items to activations on a timely basis to include breakdown and storage of items
- Recommend best practices to your Regional Workplace Experience Manager related to colleague experience, hospitality, operations, and events.
- Proactively communicate with the Experience teams and assist other service groups to ensure a ‘one team’ ethos.
- Assist in driving high colleague participation in all workplace/curated experiences.
- Facilitating warm and engaging tours of the entire campus to new employees and visitors.

Desk operations:

- Assist the team with preparation of reports
- Assist team with the creation and implementation of all events and activations on site
- Management of the daily service delivery of the curated experience vendors/activations
- Conduct periodic review and revision of base building documents for your respective floor
- Manage Colleague concerns received in line with general standards

Qualifications Required
- Minimum 3-5 years customer services experience, specifically dealing with Blue Chip/ High Touch clients
- High School or College Degree
- Proven track record of providing stellar customer service
- Proven ability to function successfully within a strong team environment
- Excellent telephone skills and verbal communication

Work Environment

Work is performed in an office setting

Desk work accounts for approximately 30% of the time

Walking/inspecting/engaging with colleagues/hosting activations the site 70% of the time

Must be able to lift a minimum of 25 pounds

Must be able to work under pressure and time deadlines during peak periods

Other

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion to add to or change the duties of the position at any time.

We are an Affirmative Action and Equal Opportunity Employer that promotes a diverse workplace.

DBS

CV

Right to Work

3 Years Employment History

**Job Type**: Temp to perm

**Salary**: £13.00 per hour

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

  • Go to Host

    4 weeks ago

    Northampton, United Kingdom ISS Facility Services Full time

    **Go To Host** **Location: Northampton** **Hours of work: 40** **Contract Type: Permanent** We are hiring a dynamic and innovative Go To Host to join our team and play a pivotal role in transforming workplace experiences. As a Go To Host, you will be a vital member of our workplace experience team, responsible for curating an environment that prioritises...

  • Go to Host

    3 weeks ago

    Northampton, United Kingdom ISS Facility Services Full time

    **Go To Host** **Location: Northamptonshire** **Hours of work: 40** **Contract Type: Permanent** As a Go-To Host, your positive 'can-do' attitude and exceptional organisational skills set you apart. Your sociable personality enables you to effortlessly build rapport with colleagues and guests, fostering trusting relationships. You will thrive in a team...

  • Go to Host

    2 weeks ago

    Northampton, United Kingdom ISS Facility Services Full time

    **Go To Host** **Location: Northamptonshire** **Hours of work: 40** **Contract Type: Permanent** As a Go-To Host, your positive 'can-do' attitude and exceptional organisational skills set you apart. Your sociable personality enables you to effortlessly build rapport with colleagues and guests, fostering trusting relationships. You thrive in a team...

  • Medical Receptionist

    3 weeks ago

    Northampton, United Kingdom Urgent Care 365 Full time

    **About Us** Urgent Care 365 is disrupting healthcare as we know it by offering private healthcare on demand for primary and secondary care services in as little as 15 minutes. Our patient-centered facilities and services ensure a premier experience using state of the art equipment, latest technologies and highly qualified clinicians. We pride ourselves on...

  • Receptionist / Host

    4 weeks ago

    Northampton, United Kingdom Sytner Group Full time

    **About the role** Sytner Jaguar Land Rover Northampton is looking for a friendly and enthusiastic Receptionist/Host to join our fantastic Welcome team! As a Sytner Host, you should share your passion for our brand every day and immerse customers in the world of Jaguar Land Rover. You will welcome every customer through our doors, managing their visit by...

  • Receptionist / Host

    2 weeks ago

    Northampton, Northamptonshire, United Kingdom Sytner Group Full time

    About the roleSytner Jaguar Land Rover Northampton is looking for a friendly and enthusiastic Receptionist/Host to join our fantastic Welcome teamAs a Sytner Host, you should share your passion for our brand every day and immerse customers in the world of Jaguar Land Rover.You will welcome every customer through our doors, managing their visit by directing...

  • Showroom Host

    1 month ago

    Northampton, United Kingdom Sytner Group Full time

    **About the role** Sytner Jaguar Land Rover is looking for a friendly and enthusiastic Receptionist/Host to join our fantastic Welcome team! As a Sytner Host, you should share your passion for our brand every day and immerse customers in the world of Jaguar Land Rover. You will welcome every customer through our doors, managing their visit by directing...

  • Showroom Host

    2 weeks ago

    Northampton, United Kingdom Sytner Group Full time

    **About the role** Sytner Jaguar Land Rover Northampton is looking for a friendly and enthusiastic Receptionist/Host to join our fantastic Welcome team! As a Sytner Host, you should share your passion for our brand every day and immerse customers in the world of Jaguar Land Rover. You will welcome every customer through our doors, managing their visit by...

  • Receptionist

    3 weeks ago

    Northampton, United Kingdom DHU Health Care CIC Full time

    To provide a positive image of the organisation. - To maintain his/her own professional competence in accordance with professional requirements, detailed in an annual Personal Development Plan that demonstrates a continued commitment to training and development. - To have an awareness of the relevant Child Protection & Safeguarding Children & Vulnerable...

  • Showroom Host

    3 weeks ago

    Northampton, United Kingdom Sytner Group Full time

    **About the role** Jaguar Land Rover Northampton is looking for a friendly and enthusiastic Receptionist/Host to join our fantastic Welcome team! You will welcome every customer through our doors, managing their visit by directing them to the correct department efficiently and offering refreshments throughout. You will also manage incoming calls and will...

  • Hca / Receptionist

    2 weeks ago

    Northampton, United Kingdom DHU Healthcare Full time

    **Job Description & Person Specification** **Position**: Healthcare Assistant / Receptionist **Division**: Northampton Out of Hours **Location**: Northampton General Hospital **Purpose of the Role** Healthcare Assistant duties with hands on clinical aspects of patient care. The HCA will be part of a multi-professional/skilled team including medical,...

  • Receptionist

    1 month ago

    Northampton, United Kingdom Park Inn by Radisson Northampton-Rooms Full time

    Park Inn by Radisson Northampton Hotel which is part of the Radisson Hotel Group and is one of the world's largest hotel groups with nine distinctive hotel brands, and more than 1,600 hotels in operation and under development in 120 countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People...

  • Party Hosts

    3 weeks ago

    Northampton, United Kingdom Boost Trampoline Parks Full time

    Job description Boost Trampoline Parks are seeking energetic individuals for Court Monitors & Party Hosts Positions, Cafe Assistant, Receptionist A Court Monitor will be working directly with customers to provide courteous, friendly, and professional assistance while enforcing safety at the park. They must have great attention to detail and safety, while...

  • Showroom Host

    7 days ago

    Northampton, United Kingdom Sytner Group Part time

    About the role Sytner Jaguar Land Rover Northampton is looking for a friendly and enthusiastic Weekend Receptionist/Host to join our fantastic Welcome team! As a Sytner Host, you should share your passion for our brand every day and immerse customers in the world of Jaguar Land Rover. You will welcome every customer through our doors, managing their visit...

  • Receptionist

    2 weeks ago

    Northampton, United Kingdom Specsavers Full time

    **Receptionist** **Location: Northampton** **Working hours: Full Time - 40 hrs pw to include 1 Weekend day** **Salary: Depending on experience** **Full Training provided** **Opportunities for Progression & Development** **Benefits**: - **Specsavers perks**: - **75% discount off glasses**: - **Friends & family discount**: - **Maternity/ Paternity...

  • Host

    4 weeks ago

    Northampton, United Kingdom JELLECCO Full time

    Job Description: Host at JELLECCO **Location**: Boughton, UK **Position**: Host **Company**: JELLECCO **Job Summary**: JELLECCO is looking for a friendly and organized Host to join our team. As the first point of contact for our guests, you will be responsible for providing a warm welcome, managing reservations, and ensuring a smooth flow of guests in and...

  • Party Hosts

    2 weeks ago

    Northampton, Northamptonshire, United Kingdom Boost Trampoline Parks Full time

    Job descriptionBoost Trampoline Parks are seeking energetic individuals for Court Monitors & Party Hosts Positions, Cafe Assistant, ReceptionistA Court Monitor will be working directly with customers to provide courteous, friendly, and professional assistance while enforcing safety at the park. They must have great attention to detail and safety, while still...

  • Receptionist

    2 weeks ago

    Northampton, United Kingdom Grosvenor Casino Full time

    Company Description Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an exciting and rewarding place to...

  • Receptionist

    2 weeks ago

    Northampton, United Kingdom The Angela Grace Full time

    The Angela Grace is proud to cater for various clients (Dementia, End of Life, Respite & Residential). At The Angela Grace our main purpose is to deliver reassuring, compassionate and supportive care. **We currently have a post for a Receptionist, 37.5 hours per week, 9am - 5pm, Monday - Friday, salary of £10.50 per hour.** **Experience is essential....

  • Receptionist

    4 weeks ago

    Northampton, United Kingdom The Angela Grace Full time

    The Angela Grace is proud to cater for various clients (Dementia, End of Life, Respite & Residential). At The Angela Grace our main purpose is to deliver reassuring, compassionate and supportive care. **We currently have a post for a Receptionist, 37.5 hours per week, 9am - 5pm, Monday - Friday** **Experience is preferred but not essential. Comprehensive...