Call Centre Agent

3 weeks ago


Oldbury, United Kingdom Interaction Recruitment Full time

Interaction Recruitment are currently recruiting for Call Centre Advisor's for our client based in Oldbury.

As a call centre advisor, you will need to be:

- Confident dealing with customers over the phone
- Have excellent communication and listening skills
- Customer focussed, friendly and approachable

Duties of a call centre advisor:

- Providing the best customer experience when handling complex inbound calls (60-80 per day)
- Listen to customers, understand their issues, advise them the next steps to resolve
- Ensure you log all the correct information in systems
- Helping to cultivate and maintain a unique and customer-centric culture.

Details of a Complaint Handler Position:

- Monday to Sunday Will work any 5 days out of 7 basis, 40 hours a week.
- £9.90 per hour
- Week 1: 07:00- 16:00
- week 2: 08:00- 17:00
- week 3: 10:00- 19:00
- Uncapped Commission OTE £29,000

Interested in the Call Centre position?

Please click apply. I will be holding interviews in Oldbury on Wednesday next week.

Start as soon as 19th December



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