Watchmaker

6 months ago

Manchester, United Kingdom LVMH Watches and Jewellery Full time

**Full Time, Permanent Contract**

Based in Worsley, Manchester we are looking to recruit an experienced Watchmaker to join our UK aftersales team.

**At TAG Heuer, and as a member of LVMH Watches & Jewellery division, you will have the opportunity to work with some the most iconic luxury timepieces in the world and play a key role in crafting a luxury experience for our clients. You will have access to exclusive training and development opportunities to empower you and feed a curiosity and growth mindset.**

**Mission**:

- Servicing and repairing all types of quartz and automatic watches to the highest of standards within expected timeframes
- Support the department in providing an efficient and competitive UK after-sales service which appropriately reflects brand values and results in high customer satisfaction and brand loyalty

**Duties and Responsibilities**:

- Carry out services and repairs to all types of mechanical and quartz watches
- Carry out refurbishment of precious metal and stainless steel cases and bracelets
- Achieve workload targets within agreed timeframes and standards, and contribute to achievement of department targets
- Conduct and support the training of technicians and trainee watchmakers in all aspects of servicing and overhauling watches
- Providing advice and information to manager as required
- Promote quality achievement and performance improvement
- Develop and maintain an in-depth current product and brand knowledge
- Pro-active in developing technical skills and industry knowledge
- Attend in house and brand house training
- Support technical training and events across other business areas
- Maintain high quality of work keeping returns to a minimum resulting in customer satisfaction and a positive brand image

**PROFILE**

**Qualifications**:

- WOSTEP/BHI or Swiss watchmaking qualification and training or equivalent bench experience

**Professional Experience**:

- Professional/career level watchmaking experience (Swiss/luxury brand preferable)
- Ability to service and maintain Swiss/luxury timepieces
- Experience of working as part of a team in a commercial technical department/business and individually
- Proven experience of working towards and achieving departmental targets

**Personal Profile**:

- Commercial awareness
- Passion for watches/luxury timepieces
- Able to prioritise and plan own workload
- Excellent communication and interpersonal skills
- Able to work flexibly, to embrace change and to work as part of a team
- Drive for results
- Self-motivated
- Ambitious with a willingness to learn and complete development training
- Able to deal effectively with people at all levels and in all areas of the organisation
- Be a brand ambassador of the business
- Able to work under pressure achieving a high level of accuracy
- Demonstrate an attitude of professionalism, conscientiousness and reliability

**What you can expect from us**:
Competitive salary, bonus, commission, pension, life cover, private healthcare and a dedicated internal training programme to guide you through your career and make the most of your talent.

We encourage people of all backgrounds and abilities to apply. TAG Heuer is committed to equal opportunities, we foster and embrace diversity and inclusion within our teams.

LVMH offer and support a variety of Employee Resource Groups including but not limited to**:EllesVMH** (community for empowering women), **LVMHPride** (community for inclusivity and awareness for our LGBTQIA+ employees), **LEAD** (community for empowerment and inclusivity for LVMH Employees of African Descent). We promote and encourage building a community within your workplace, and with that a safe space for all.
- **Privacy Notice**:_

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

Work Location: In person

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