Service Coordinator

2 weeks ago


Hemel Hempstead, United Kingdom Magneto Electrics LTD Full time

We are hiring a Service Coordinator to assist our firm in providing our customers with the quality service they deserve. The Service Coordinator is responsible for monitoring the operational activities of the firm and keeping pace with technology and software upgrades. This position involves directly connecting with existing customers, creating and maintaining relationships, and solving any issues that may arise.

**Responsibilities**:

- Identify the nature of a customer's problem and determine how best to solve it.
- Place and answer incoming calls.
- Gather and synthesise information for preparing status reports for management.
- Meet with stakeholders to identify and resolve issues or problems.
- Ensure that service and maintenance contracts are signed.,Service clients in a timely manner.

**Job Types**: Full-time, Permanent, Zero hours contract
Contract length: 12 months

**Salary**: From £10.00 per hour

**Benefits**:

- Flexitime

Schedule:

- Flexitime
- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus

Ability to commute/relocate:

- Hemel Hempstead, Hertfordshire: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Expected start date: 03/04/2023

Flextime


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