Call Centre Operator

3 weeks ago

Avonmouth, United Kingdom Stellantis &You Full time

This role is based at our Bristol Parts Hub (Unit 18 St Modwen Park, Avonmouth
Bristol, BS11 8AZ)

**Stellantis &You is part of Stellantis, a leading global automotive manufacturer with brands including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot and Vauxhall. We pride ourselves in looking after our people. We believe in developing you, providing a supportive and engaging place to work and offering training opportunities that keep you up to date with all the latest technologies to progress your career with us.**

This is a great opportunity for you to become a key member of our Parts team.

**In this role you will**
- **Meet** all order deadlines, as directed by Line Manager
- **Check**goods in against delivery note and ensure goods are undamaged before accepting delivery.
- **Locate** within the appropriate storage area promptly.
- **Monitor** and control outstanding debts. (If assigned by Line Manager).
- **Ensure** accuracy of invoicing and estimating.
- **Monitor** parts stock level and measure stock return.
- **Confirm & ensure** inventory system is accurate by using computer listing for spot checks.
- **Keep** obsolete stock to a minimum.
- **Be aware** of current business processes and suggest improvements to increase efficiency and service.
- **Support** the development and implementation of strategies to improve profitability and efficiency.
- **Provide **technical & logístical assistance as well as handling all customer requests

**The benefits are**:

- **A Company car scheme** - up to two vehicles
- **Up to 7 % Employer Pension Contribution**:

- **Annual holiday**:

- 22 days increasing to 26 with continued service, **plus** bank holidays*
- **Shopping discounts** - through our Rewards App
- **Basic Salary - **£Negotiable

**Let’s work together**

Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Silver Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Service Personnel and their families are therefore encouraged to apply. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.

*Based on a full-time contract of a 40 hour week.

INDLP

**Salary**: £25,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Avonmouth Bristol, BS11 8AZ: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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