Patient Advisor

3 weeks ago

Wrexham, United Kingdom Alyn Family Doctors Full time

Alyn Family Doctors is looking for new members of its Patient Advisor team.

We are a long-established group of family doctors working in partnership in the villages of Llay, Gresford and Rossett. The practice has approximately 12,700 patients on its list, served by a team of nine GP partners and a team of associated healthcare professionals.

This is a fast-paced role in a busy and demanding environment. We need our staff to be flexible, resilient, well organised, and able to problem-solve and multi-task whilst maintaining a friendly and approachable manner. The most important things are to have an excellent sense of customer service, remembering that you are dealing with people who are often distressed, and to be calm under pressure. Previous experience in the NHS is an advantage but not essential for this post. Full training will be given.

Essential skills:

- Excellent customer service and communication skills
- Excellent organisational skills and attention to detail
- Well-organised and calm under pressure
- Experience of basic Microsoft Office packages. Previous NHS experience is handy but not essential.

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 30 per week

**Salary**: From £10.42 per hour

**Benefits**:

- Company pension
- On-site parking

Schedule:

- 10 hour shift
- Day shift
- Monday to Friday
- No weekends

Work Location: In person

Application deadline: 21/07/2023

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