Transport Planner

**Transport Planner**

**Lancaster**

**£30,000 - £34,000 (flexible depending on experience) **

**4 on 4 off, 20:00 - 08:00 (Nights)**

I’m currently recruiting for an experienced Transport Planner to join a large family run business who specialise within bulk liquid collections and tanker loads for the UK.

They are seeking a Transport Planner to support the current transport operation in the management of route planning and customer service
- Bulk liquid, tanker or ADR / Non ADR planning experience is desirable but not essential
- Excellent system based transport planning experience
- Previous transport experience within a nights supervisory or planning role
- Experienced in route planning for circa 60 x Tractor Units and Rigids
- Previous experience within a fast paced transport planning position
- Experience of using ManData is desirable
- Strong customer service skills
- Ability to work under pressure and to deadlines
- Competent decision making
- Good geographical knowledge of the North West and UK

**Duties and Responsibilities;**
- Overseeing the night route planning and despatch
- Route planning for bulk liquid collections and deliveries UK wide for same day and next distribution
- Monitoring driver performance
- Review driver routes and plan to maximise efficiency
- Keep all customers informed of all failed services or significant delays
- Provide the communication link between customers and drivers
- Supervising and managing driver workloads
- Ensuring your routes are numbered correctly and all jobs are sequenced
- Managing your driver’s daily activities in line with the Working Time Directive and Driving hours.
- Ensuring every customer receives excellent customer service
- Investigating failed services and looking into ways to resolve site issues

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