Family Information Service and Early Years Funding

3 days ago


Chichester, United Kingdom West Sussex County Council Full time

Here at West Sussex County Council (WSCC) we have a number of opportunities in our Family Information Service and Early Years Funding Teams based in Chichester. These two teams work closely together to meet our statutory duties in line with the ChildcareAct 2006. You will be part of a busy team who provide specialist information, advice and guidance to all stakeholders, as well as processing funding claims and resolving complex queries. The two teams play a key role in supporting many families, includingthose who are vulnerable, working parents or those wishing to return to work or undertake training. In turn, this supports a sustainable and prosperous economy across the county, enabling families to fulfil their potential.

We have a number of permanent positions which are available across our teams which are:
**Family Information Service Advisor**

**Salary**: £30,095 to £32,798 per annum
Working Pattern: Full Time

**Family Information Service Co-ordinator**

**Salary**: £21,269 to £22,571 per annum
Working Pattern: Full Time and part-time vacancies available

**Family Information Service Assistant**

**Salary**: £19,650 to £20,043 per annum
Working Pattern: Full Time and part-time vacancies available

**Early Years Funding Assistant**

**Salary**: £19,650 to £20,043 per annum
Working Pattern: Full Time and part-time vacancies available

We also have a Fixed Term Contract to support maternity leave, which is:
**Early Years Funding Adviser
**Salary: £30,095 to £32,798 per annum
Working Pattern: Full Time
- or part-time.

You'll use your excellent customer service skills to respond to day-to-day problems and queries and update our systems accurately. You will also use your numeracy and written communication skills to engage with families and undertake calculations in relationto paying for childcare. You'll be contributing to the design and implementation of processes and identifying areas for continuous improvement. You will offer a high-quality level of service whilst complying with statutory requirements.

**Experience and Skills**

If you are passionate about empowering our customers by providing information, advice and guidance, and have excellent customer service skills, then you could be just who we're looking for.

You'll need superb interpersonal and communication skills and the ability to use your initiative and work independently with a commitment to supporting families and being solution focused. You will have excellent numeracy skills and an eye for detail tohelp ensure that public funds are spent appropriately.

For more information on key skills, qualifications and experience, please refer to each individual job description at the end of this advert.

**Rewards and Benefits**

As an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewardedfor the work they do. For a full list of the benefits offered to you as a West Sussex County Council employee, you can find this at our **Rewards and Benefits page.**

**Further Information**

The reference number for this requisition is CAFHE04109.

For an informal conversation or further information regarding the role, please contact Julie Coverwell (Team Manager - Early Years Funding) at or Claire Williams (Team Manager - Family Information Service) at. For general queries please reach out to ourresourcing team at.



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