Collections Advisor

4 weeks ago


Manchester, United Kingdom Aldermore Bank PLC Full time

**Feel like being part of**
A team that helps our mortgage customers to overcome problems that have led to their accounts being in arrears?
This is a rewarding role where you can truly help our residential and early commercial mortgage arrears customers, finding the best possible outcomes whilst complying with regulation and internal policy.
And with the option to split your working week between home and our Manchester office, you can have the work life balance you need
**What would your day look like?**
- To professionally collect and recover arrears and manage cases in default, whilst adhering to all Collections policies and procedures
- Supporting our vulnerable customers and providing an empathic approach to their sensitive and unique situations
- Building a trusted relationship with our customers to review options of repayment
- Be a team player within both the Collections team and the broader Mortgages team of Aldermore Bank, supporting the business as a whole to deliver growth and other targets
- Assessment and resolution of customer arrears, providing recommendation on longer-term recovery strategies

**What do we expect of you?**
- To be able to demonstrate resilience when having challenging conversations
- Experience of working in a regulated environment is essential, (knowledge of mortgage conduct of business rules/collections would be even better, but not a must-have) Sales experience within a regulated environment would also be a great transferable skill
- A good team player with a track record of working within a dynamic team continuously looking for improvement


  • Collections Advisor

    4 days ago


    Manchester, United Kingdom Search Consultancy Full time

    **Collections Advisor -Manchester City Centre, M1,** **£26,000, OTE £29,000, -Monday - Friday (35 hrs per week). Hybrid working available!!** We are looking for exceptional people to join our growing Collections Advisor team in Manchester City Centre in January 2023! We are genuinely market leading and oe of the fastest growing businesses in the UK! **The...

  • Collections Advisor

    2 months ago


    Manchester, United Kingdom Page Personnel Secretarial & Business Support Full time

    An exciting opportunity for a Collections Advisor to join a well established financial services business based in Denton. You will be working within the collections team, speaking to existing customers, help getting them back on track with their payments. **Client Details** Our client are a well established financial services business based in Denton. They...

  • Collections Advisor

    1 month ago


    Manchester, United Kingdom Search Consultancy Full time

    **Collections Advisor - Manchester City Centre - £22,000 to £26,000 DOE - Monday to Friday - Hybrid working** **Role**:Collections Advisor **Salary**: £22,000 - £26,000 DOE plus 10% annual bonus and a £1,000 pay rise after 3 month probation **Shifts**: 37.5 hrs Monday to Friday on either 8-4 / 9-5 / 10-6 / 11-7, 1 Saturday per month 9-5 (day back in...

  • Collections Advisor

    2 months ago


    Manchester, United Kingdom Appcastenterprise Full time

    Here at 247Money we are currently looking for exceptional people to join our growing Collections Advisor team! You will primarily focus on managing customers arrears cases on car hire purchase agreements and identifying the most effective solutions for ourvalued customers as well as the business. As a Collections Advisor, you will excel in providing the best...

  • Collections Advisor

    1 month ago


    Manchester, United Kingdom Page Personnel Full time

    Opportunity to work for a leading Retail company - Excellent benefits **About Our Client**: Our client are a well established retail business based in Manchester, they are currently going through a period of growth and are looking for Collections Advisors to join their Recoveries team. Our client offers great career progression, competitive salary and...

  • Collections Advisor

    2 weeks ago


    Manchester, United Kingdom Car Finance 247 Full time

    **About The Role**: Here at 247Money we are currently looking for exceptional people to join our growing Collections Advisor team! You will primarily focus on managing customers arrears cases on car hire purchase agreements and identifying the most effective solutions for our valued customers as well as the business. As a Collections Advisor, you will excel...

  • Collections Advisor

    2 weeks ago


    Manchester, United Kingdom Car Finance 247 Full time

    **About The Role**: Here at 247Money we are currently looking for exceptional people to join our growing Collections Advisor team! You will primarily focus on managing customers arrears cases on car hire purchase agreements and identifying the most effective solutions for our valued customers as well as the business. As a Collections Advisor, you will excel...

  • Collections Advisor

    1 month ago


    Greater Manchester, United Kingdom Marsh Finance Full time

    Are you a compassionate and solutions-driven individual looking for a rewarding career opportunity? Look no further! Marsh Finance Limited, a national leading motor finance provider based in Rochdale, is currently seeking a Collections Advisor to join our team and help us support customers experiencing financial difficulty. **The role of Collections...

  • Collection Advisor

    3 days ago


    Manchester, United Kingdom Fintelligent Full time

    Fintelligent is looking for a competent Collections Advisor to join our leading finance organization, currently flourishing in Manchester. This is an excellent opportunity to join a company with a fantastic employee benefits package, performance-based bonusopportunities, and genuine career progression. You will receive a basic salary of up to £26,000 p/a...

  • Collections Advisor

    13 hours ago


    Manchester, United Kingdom Search Consultancy Full time

    **Collections Agent - **Manchester City Centre, M1, **£26,000, OTE £29,000, - **Monday - Friday (35 hrs per week). Hybrid working available!!** We are looking for exceptional people to join our growing Collections Advisor team in Manchester City Centre in January 2023! We are genuinely market leading and one of the fastest growing businesses in the...

  • Collections Advisor

    1 month ago


    Manchester, United Kingdom Page Personnel Full time

    We are seeking a dedicated Collections Advisor to join our Customer Service team. The successful candidate will be responsible for managing customer accounts, ensuring timely payment, and providing exceptional customer service.Client DetailsOur client is a leading financial services business with a strong presence in the UK market. With a team of over 1000...

  • Collections Advisor

    1 month ago


    Manchester, United Kingdom Page Personnel - UK Full time

    Opportunity to work for a leading Retail company - Excellent benefits **About Our Client**: Our client are a well established retail business based in Manchester, they are currently going through a period of growth and are looking for Collections Advisors to join their Recoveries team. Our client offers great career progression, competitive salary and...

  • Collections Advisor

    6 days ago


    Denton, Greater Manchester, United Kingdom Page Personnel Full time €22,308

    We are looking for a dedicated Collections Advisor to join our customer service team in the Financial Services industry, based in Denton. The ideal candidate will manage customer accounts, ensuring timely debt repayment and maintaining exceptional customer relationships. Client Details The organisation is a well-established entity in the Financial...

  • Collections Advisor

    1 month ago


    Manchester, United Kingdom Page Personnel Full time

    We are seeking a dedicated Collections Advisor to join our Customer Service team. The successful candidate will be responsible for managing customer accounts, ensuring timely payment, and providing exceptional customer service. Client Details Our client is a leading financial services business with a strong presence in the UK market. With a team of over...

  • Collections Advisor

    1 month ago


    Manchester, United Kingdom Page Personnel Full time

    We are seeking a dedicated Collections Advisor to join our Customer Service team. The successful candidate will be responsible for managing customer accounts, ensuring timely payment, and providing exceptional customer service.Client DetailsOur client is a leading financial services business with a strong presence in the UK market. With a team of over 1000...

  • Collections Advisor

    1 month ago


    Manchester, United Kingdom Page Personnel Full time

    We are seeking a dedicated Collections Advisor to join our Customer Service team. The successful candidate will be responsible for managing customer accounts, ensuring timely payment, and providing exceptional customer service.Client DetailsOur client is a leading financial services business with a strong presence in the UK market. With a team of over 1000...

  • Collections Advisor

    3 days ago


    Manchester, United Kingdom Podium Recruitment Limited Full time

    Podium Recruitment Limited is working with a client who is on the lookout for a Collections Advisor. This role offers a starting salary of up to £30,000 p/a with a bonus of up to 10% and the opportunity to work in a vibrant and modern Manchester City Centreoffice. To give you an idea of how this flexible role would look and feel, here are some of the...

  • Collections Advisor

    5 days ago


    Denton, Greater Manchester, United Kingdom Page Personnel Sales Full time €20,500

    About Our Client The organisation is a well-established entity in the Financial Services industry, boasting a team of over 500 dedicated professionals. With a national reach, they pride themselves on their quality service and customer-centric approach, making them a leader in their field. Job Description Manage customer accounts and ensure timely debt...


  • Tameside, Greater Manchester, United Kingdom Page Personnel Full time €22,308

    We are looking for a dedicated Collections Advisor to join our customer service team in the Financial Services industry, based in Denton. The ideal candidate will manage customer accounts, ensuring timely debt repayment and maintaining exceptional customer relationships. The organisation is a well-established entity in the Financial Services industry,...


  • Tameside, Greater Manchester, United Kingdom Page Personnel Full time

    We are looking for a dedicated Collections Advisor to join our customer service team in the Financial Services industry, based in Denton. The ideal candidate will manage customer accounts, ensuring timely debt repayment and maintaining exceptional customer relationships. The organisation is a well-established entity in the Financial Services industry,...