Sales Co-ordinator

3 weeks ago

AshtonUnderLyne, United Kingdom Unitruck Full time

Salary - £26,265
Are you an experienced Order Processor with exceptional customer service skills?
If you are, you could be exactly what we're looking for.
Reporting to the Ecommerce / Sales Department Manager, the Sales Coordinator vacancy is a varied and rewarding position.
Unitruck Ltd are currently looking for a Sales Coordinator, who will be one of the primary contacts for a portfolio of circa 200 customers, with a responsibility to ensure good customer communication, customer relations and order processing.

Key responsibilities:

- Ensure agreed service standards are provided to individual customers and, where necessary, liaise with the operations and other functional areas to ensure any issues are resolved in a timely manner to the customer's satisfaction.
- Provide customers with regular reports in agreed timescales and where appropriate investigate and report any shortfall/discrepancies highlighted by such reports to the Line Manager.
- Provide administrative support to contracts outside defined portfolio base, as required.
- Maintain an up-to-date sales / technical knowledge of Unitruck product portfolio.
- Project a professional impression of the company and act in accordance with the relevant industry code of practice.

Essential Skills
- Effective verbal and written communication skills.
- Ability to influence at colleague level.
- Able to prioritise and coordinate multiple work requirements to meet deadlines.
- Ability to establish and maintain effective working relationships with co-workers, managers, and clients.
- Able to understand and empathise with customer needs whilst balancing their needs with that of the Company.
- A good working knowledge of Microsoft Office Word and Excel.

**Salary**: £26,265.00 per year

**Benefits**:

- On-site parking

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Ashton-Under-Lyne, OL6 8HZ: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: MAT/02
Expected start date: 02/01/2023

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