Support Worker

1 month ago

Hackney, United Kingdom Look Ahead Housing and Care Full time

**Job profile**:

- The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
- **Job details**:
**Job details**:

Job reference
- REQ004873
- Date posted
- 26/06/2023
- Application closing date
- 24/09/2023
- Location
- Hackney
- Salary
- £24,856.00 per annum
- Package
- Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
- Contractual hours
- 40
- Basis
- Full time
- Job category/type
- Full Time, Permanent
- **Support Worker**:

Job description
- **We’re looking for a kind, compassionate and resilient Support Worker to join our Mental Health service in Hackney. No personal care or experience is required, just the right values.**

**£24,856.00 per annum**, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
- **Want**
**to feel valued? You’ll feel at home here.**
Making you feel at home here means helping you thrive in every way. That’s why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren’t token gestures - we’ve thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
- Clarence Road is registered care home for adults with enduring mental health histories. The care home is in a purpose-built building located in Hackney. The care home provides 24hr high support to 15 customers both female and male. The customers have individual bedrooms and the use of shared communal facilities and gardens. The service is commissioned by East London Foundation Trust with the care contribution from London Borough of Hackney.
- As a Support Worker, you will be working as part of team and will play an integral role in ensuring that our customers are safe and living their best lives possible. No two days are alike and a typical day in the home is largely driven by the customers that you are supporting, helping to ensure that they can live with as much independence and choice as possible. You will play a key role and be part of a team that aims to deliver excellence in all we do.
- The role offers you the opportunity to gain understanding in Mental Health with opportunities to further develop your skills knowledge.
- You will be expected to work at least 1 sleep in a week and on a rota basis with typical shifts being 8-4pm and 2-10 pm.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation._

**What you’ll do**:

- Supporting customer to stay mentally and physically well, support with activities and required during the day including supporting customers in the community with their activities.
- Key working for a number of customers and taking a lead role in ensuring customers lives are personalised, support plans and risk management plans are updated.
- Take a proactive approach to health and safety of self, customers and your colleagues.
- Responding to customers in a timely manner and positive attitude whilst delivering support that is in line with their care plan support needs.
- Take part in planning shift plans and coordinating shifts at the start of the day ensuring all planned and diarised activities and appointments are maintained.
- Communicating effectively during handover to your day colleagues with a thorough handover.
- Supporting customers to get ready in the mornings, including support with personal care and hygiene where required.
- Making sure that customers are safe and living their best lives possible

**About you**:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

**What you’ll bring**:
**Essential**:

- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

**Desirable**:

- Experience working in mental health

**About us**:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disab

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