F & B Host

3 months ago

Cardiff, United Kingdom Grosvenor Casino Full time

**Company Description**
Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for.

Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones. If you want to build a career in casinos that’s fine with us; as the largest operator in the UK, we have lots of opportunity and structured development programmes.

At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building and inclusive, diverse and engaged team.

Grosvenor Casino, Cardiff

As an F&B Host you will be the face of our business, greeting and entertaining our customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experience. You will be a host in the true sense of the word, working hard to create a fun and engaging atmosphere exceeding our guests expectations.

You'll be an ambassador of exceptional hospitality to all our customers across all elements of our business, understanding and delivering the set standards of service as communicated via induction and any ongoing initiatives implemented by the company.

You will;
- Be customer obsessed and carry out your duties in a manner that will ensure that all customers have an amazing experience with us and can’t wait to return
- Be familiar and conversant with current promotions and products available to ensure that the customer can make the most of their visit
- Proactively offer and provide a friendly, efficient and prompt service of food and beverages
- only delivering products you are proud of
- Be aware of daily / weekly targets and contribute positively towards them
- Display a friendly and enthusiastic manner, responding positively to all customer requests in a polite and efficient way
- Replenish stocks so that the customer always has the opportunity to access products at all times
- Promote the use of Grosvenor Membership cards during each interaction with the guest
- Promote the Rank Omni Channel/Digital offer through positive customer interaction

**Qualifications**
- Positive attitude
- Experience of working successfully in a hospitality role
- (preferred) Previous experience working in a multifaceted role
- Fanatical about delivering unrivalled customer experience
- Ability to collaborate with the wider business
- Sound communication skills
- Comfortable with change and ability to embrace new ways of working
- Must be able to work shifts at any time of the day, including weekends and bank holidays.

**Additional Information**
Zero Hour Contract.

£1 extra per hour after midnight.

Free parking.
- ** Competitive Salary**: We value your contributions and offer a competitive salary that recognises your hard work and dedication.
- ** Fantastic Rewards Package**: Beyond a competitive salary, our rewards package includes a range of benefits, bonuses, and perks to ensure your job is both fulfilling and rewarding. You’ll be able to take part in exciting club-specific competitions and promotions.
- ** Induction for Success**: Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Grosvenor values and culture, ensuring you are well-prepared for your role.
- ** Learning and Development**: You'll have the opportunity to learn and grow with the guidance of experienced industry professionals, using your unique flare and style to become a driving force of our team’s success.
- ** Exciting Project Work**: Get involved in exciting project work that will allow you to make a meaningful impact on our business. Your fresh ideas and contributions will be valued.
- ** People-Focused Culture**: Grosvenor is all about its people. Our supportive and nurturing work environment ensures you have the tools you need to thrive.
- ** High-Performing Culture**: Join a team that embraces high performance. We set the bar high and help you reach your full potential.
- ** Emphasis on Growth**: At Grosvenor, growth is not just a word; it's a commitment. We foster your individual and team growth to help you succeed and excel.

Don't miss out on the opportunity to join a people-focused business, offering a high-performing culture where you, your team, and your venue can work, win, and grow together.

  • F & B Host - Cardiff

    4 weeks ago

    Cardiff, United Kingdom Grosvenor Casinos Full time

    F & B Host - CardiffCompany DescriptionWe are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment. We are on an exciting journey of growth and it's the ideal time...

  • F & B Host - Cardiff

    4 weeks ago

    Cardiff, United Kingdom Grosvenor Casinos Full time

    F & B Host - CardiffCompany DescriptionWe are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment. We are on an exciting journey of growth and it's the ideal time...

  • F & B Host - Cardiff

    2 weeks ago

    Cardiff, Cardiff, United Kingdom Grosvenor Casinos Full time

    Grosvenor Casinos Job OpportunityAbout the RoleWe are seeking a charismatic F&B Host to join our team at Grosvenor Casinos in Cardiff. As the face of our business, you will be responsible for creating a memorable and entertaining experience for our customers.You will be the first point of contact for our guests, greeting and welcoming them in a friendly and...

  • F & B Host - Cardiff

    2 weeks ago

    Cardiff, Cardiff, United Kingdom Grosvenor Casinos Full time

    Grosvenor Casinos Job OpportunityAbout the RoleWe are seeking a charismatic F&B Host to join our team at Grosvenor Casinos in Cardiff. As the face of our business, you will be responsible for creating a memorable and entertaining experience for our customers.You will be the first point of contact for our guests, greeting and welcoming them in a friendly and...

  • F & B Host

    2 months ago

    Cardiff, United Kingdom The Rank Group Full time

    Company Description We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment. We are on an exciting journey of growth and it’s the ideal time to join...

  • F & B Host - Cardiff

    4 weeks ago

    Cardiff, United Kingdom Grosvenor Casinos Full time

    F & B Host - CardiffCompany DescriptionWe are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment. We are on an exciting journey of growth and it's the ideal time...

  • F & B Host - Cardiff

    3 weeks ago

    Cardiff, Cardiff, United Kingdom Grosvenor Casinos Full time

    About UsGrosvenor Casinos is a leading entertainment company that offers a unique experience to its customers. Our venues are at the heart of their communities, providing a space for people to play, socialize, and enjoy great food and drink.Our MissionWe strive to create a memorable and entertaining experience for our guests, exceeding their expectations and...

  • F & B Host - Cardiff

    3 weeks ago

    Cardiff, Cardiff, United Kingdom Grosvenor Casinos Full time

    About UsGrosvenor Casinos is a leading entertainment company that offers a unique experience to its customers. Our venues are at the heart of their communities, providing a space for people to play, socialize, and enjoy great food and drink.Our MissionWe strive to create a memorable and entertaining experience for our guests, exceeding their expectations and...

  • F&B Host

    3 weeks ago

    Cardiff, Cardiff, United Kingdom The Rank Group Full time

    About The Rank GroupThe Rank Group is a leading gaming and entertainment company that operates a number of popular brands, including Grosvenor Casinos. Our venues are at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment.Our VisionWe are on an exciting journey...

  • F & B Host - Cardiff

    1 week ago

    Cardiff, Cardiff, United Kingdom Grosvenor Casinos Full time

    Grosvenor Casinos Job OpportunityAbout the RoleWe are seeking a charismatic F&B Host to join our team at Grosvenor Casinos in Cardiff. As the face of our business, you will be responsible for creating a welcoming and entertaining experience for our customers.Your passion for people and commitment to delivering exceptional service will be key to exceeding our...

  • F & B Host - Cardiff

    1 week ago

    Cardiff, Cardiff, United Kingdom Grosvenor Casinos Full time

    Grosvenor Casinos Job OpportunityAbout the RoleWe are seeking a charismatic F&B Host to join our team at Grosvenor Casinos in Cardiff. As the face of our business, you will be responsible for creating a welcoming and entertaining experience for our customers.Your passion for people and commitment to delivering exceptional service will be key to exceeding our...

  • F & B Host - Cardiff

    2 weeks ago

    Cardiff, Cardiff, United Kingdom Grosvenor Casinos Full time

    Grosvenor Casinos Job OpportunityAbout the RoleWe are seeking a charismatic F&B Host to join our team at Grosvenor Casinos in Cardiff. As the face of our business, you will be responsible for creating a welcoming and entertaining experience for our customers.Your passion for people and commitment to delivering exceptional service will be key to exceeding our...

  • F & B Host - Cardiff

    2 weeks ago

    Cardiff, Cardiff, United Kingdom Grosvenor Casinos Full time

    Grosvenor Casinos Job OpportunityAbout the RoleWe are seeking a charismatic F&B Host to join our team at Grosvenor Casinos in Cardiff. As the face of our business, you will be responsible for creating a welcoming and entertaining experience for our customers.Your passion for people and commitment to delivering exceptional service will be key to exceeding our...

  • F & B Host

    4 months ago

    Cardiff, United Kingdom Grosvenor Casino Full time

    **Company Description** We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment. We are on an exciting journey of growth and it’s the ideal time to join...

  • F&b Evening Staff

    3 months ago

    Cardiff, United Kingdom Park Plaza Hotel Full time

    **Food & Beverage Evening Staff** **Park Plaza Cardiff** Located in the heart of the city, The Park Plaza is a 4-star deluxe hotel that offers 129 state-of-the-art guestrooms, a 120-seater Brasserie style restaurant, The Laguna Kitchen and Bar and a range of meeting and function spaces, versatile for a selection of events. Our Food & Beverage functions...

  • F&b Assistant

    3 months ago

    Cardiff, United Kingdom Park Inn by Radisson Cardiff City-Food & Beverage Full time

    Radisson Hotel Group is one of the world's largest hotel groups with nine distinctive hotel brands, and more than 1,600 hotels in operation and under development in 120 countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are...

  • F&B Venue Manager

    3 weeks ago

    Cardiff, United Kingdom Box Leisure Recruitment Full time

    Job Title: F&B Venue ManagerJob Type: Permanent, Full TimeLocation: LancashireSalary: £30,000 per annumAbout the Role:We are seeking an experienced and skilled F&B Venue Manager to join our team at a 5-star Holiday Lodge Park. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our on-site bar and...

  • F&b Attendant

    4 months ago

    Cardiff, United Kingdom Ivorysands Hospitality UK Limited Full time

    To Serve the Food and beverages as per the company standards Handling POS and Cash Maintain and Manage Inventory Assist Bar Staff Ensure Quality and Customer Delight Ensure to follow Standard operating procedures **Salary**: From £6.96 per hour **Benefits**: - Canteen - Discounted or free food - Employee discount - Flexitime Day range: - Every...

  • Food & Beverage Host

    3 weeks ago

    Cardiff, United Kingdom The Rank Group Full time

    Company Description At Grosvenor Casinos, we're committed to becoming the UK's most loved casino group. Our venues are more than just places to play—they're community hubs where people can relax, socialise, and enjoy a safe and welcoming environment. With a diverse range of games, top-notch entertainment, and a fantastic selection of food and drinks,...

  • Food and Beverage Host

    1 day ago

    Cardiff, Cardiff, United Kingdom Grosvenor Casinos Full time

    About the RoleWe are seeking a charismatic and customer-focused F&B Host to join our team at Grosvenor Casinos in Cardiff. As the face of our business, you will be responsible for creating a memorable and entertaining experience for our guests. Your passion for people and ability to work in a fast-paced environment will be essential in delivering exceptional...