Principal Consultant

2 months ago

London, United Kingdom Farsight Consulting Full time

We help our clients design and deliver digital, technology and organisational transformation - solving real problems for real people. We research, design and build things: better services and products, better ways of working, better user experiences and better organisations and culture. Our core areas of expertise are analysis, research, analytics, data; user-centred design (service design, content design, interaction design and user research); product management and delivery; business change and people development.

We primarily work in the public sector, supporting initiatives that improve society and the lives of citizens; with not-for-profit organisations, charities and social enterprises; and with some private-sector companies. The key sectors we're working in at the moment include education, apprenticeships & skills development, social care, rehabilitation, housing and criminal justice - but we're always growing, developing and finding out about new things.

This is a fantastic opportunity to make a difference on a range of exciting projects within public and private sectors, and shape - or lead - the continued growth of the business analysis community at Farsight Consulting.

We are looking for an experienced and adaptive business analysis professional who can combine their leadership experience with technical expertise to enable and inspire our clients to deliver excellent services and develop practitioners across our business.

Applicants for this role would be expected and supported to deliver work as part of our client teams (~3-4 days per week) and to reserve time to develop and lead business analysis within Farsight (~1-2 days per week). The exact division of responsibilities would be discussed with any applicant and may flex over time in response to business needs.

**Responsibilities**:

- Deliver excellent specialist business analysis services for clients. This would typically be as one member of a multi-disciplinary client team, consisting of a combination of other Farsight people, other consultants/contractors and clients’ own employees. Alongside this, there would be an expectation to connect with practitioners across Farsight teams within your client to improve join-up and maximise value.
- Influence and inspire clients to take informed strategic decisions about their approach to business analysis - advising on approaches, outcomes, governance, people, skills etc., working with others to complement and fill in the gaps in your own knowledge and experience
- Be a ‘performance coach’, people manager, or mentor to a number of Farsight business analysis specialists - supporting them as they work out how to achieve their goals, celebrating their success, and managing their performance as required.
- Develop and deliver training activities.

**Requirements**:

- **Strategy development**:You can influence organisational strategy and priorities with clients and (this can take a range of different forms), and work in collaboration with senior stakeholders (whether on the client side or in Farsight, or both) to drive change.
- **Managing technical delivery**:You have deep understanding of new technologies and have extensive experience working in a leadership capacity with solution architects, technical leads, data engineers, and development teams to ensure quality delivery within complex data, technical, political, and organisational environments.
- **Training and management**:You can increase organisational capability and enable others to achieve their goals and increase the value that they bring to their colleagues or customers. At an organisational level, this might include developing a community of practice, identifying learning needs for a team of BAs, or development of training materials. For individuals, this might have been in a formal line management or coaching arrangement, or a formal or informal training role.
- **Building and managing relationships**:You can build and maintain strong relationships, demonstrating strong emotional intelligence and recognising the different needs of the diverse range of team members and clients we work with. You own and lead significant stakeholder relationships and build influence with senior stakeholders to inform and shape future work. You have experience mediating and mending relationships and managing expectations of clients and stakeholders.
- **Communication**:You have strong listening, and verbal and written communication skills, which you can leverage to build relationships and facilitate effectively, asking the right questions to ensure conversations remain focused. You have experience communicating sensitive messages, telling nuanced data stories, and navigating difficult conversations, steering these towards positive outcomes.
- **Leadership**:You role-model positive and supportive servant leadership behaviours. You know how to adjust your leadership approach to meet the needs of a diverse team and create the right environment to keep t

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