Apprentice Retail Parts Advisor

2 weeks ago

Croydon, United Kingdom Mercedes-Benz Apprentice Programme Full time

**Retail (Parts) Advisor Apprentice**

The role of a Retail (Parts) Advisor Apprentice is diverse. You’ll be working both behind the scenes receiving deliveries and at the front desk serving Mercedes-Benz customers. You’ll learn skills in managing stock, merchandising, forecasting and analysing purchasing habits, as well as developing your ability to retain customers and increase market saturation.

**The role of a Retail (Parts) Advisor Apprentice**
- Building and maintaining relationships with internal and external customers both in person and over the phone
- Developing relationships with other departments
- Preparing orders
- Meeting deadlines
- Stock Control/ Management
- Processing Warranty Claims and Payments
- Identifying Parts
- Business development/ Planning
- Marketing and Visual Merchandising
- Forecasting and Budgeting
- Managing logistics including organising and arranging deliveries

**Desired Skills and Personal Qualities**
- Customer service skills
- Sales Skills
- Organisational skills
- ICT Skills
- Complaint resolution skills
- Problem solving abilities
- Ability to work independently and as part of a team
- Flexibility
- An interest in motor vehicles

**Entry Requirements**
- Age 16+
- GCSE grades 4 - 9 (or equivalent A*- C) in:

- Mathematics
- English Language

**Important information**

We will support you in gaining Functional Skills in Mathematics and English should you require them.

**Future Career Opportunities**

Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:

- Parts Process Specialist
- Parts Supervisor
- Parts Manager
- After Sales Manager
- May lead to Sales Executive

**Job Type**: Apprenticeship

Pay: From £5.28 per hour

Expected hours: 40 per week

**Benefits**:

- On-site parking

Schedule:

- Day shift

Work Location: In person

Application deadline: 31/08/2024
Expected start date: 02/09/2024

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