General Administration Assistant

3 months ago


Lincoln, United Kingdom Callow Retail Ltd Full time

Callow Retail Ltd is a family-run business focussing on e-Commerce and local business. We have 3 distinct divisions - including Outdoor leisure, Inspection Cameras and Marine Accessories. We take pride in our commitment to quality products and exceptional customer service.

**Job Overview**:
**Responsibilities**:

- Process customer orders efficiently using our order and inventory management system - Storefeeder.
- Utilise Microsoft services for various administration duties, including data entry and document management.
- Handle customer refund requests with accuracy and efficiency.
- Assist in order operations such as consignment entry and tracking queries.
- Collaborate with team members to maintain a high level of customer satisfaction.
- Communicating with customers while adhering to strict data protection standards - on the job training provided.

**Skills**:

- High level of accuracy and attention to detail.
- Proficiency in Microsoft Office Suite for document management and collaboration.
- Excellent organisational skills with the ability to prioritize tasks effectively.
- Strong verbal and written communication skills.
- Ability to work independently and collaboratively within a team environment.
- Previous customer service or administrative experience is advantageous.

**Job Type**:
Full-time (30 hours a week across 5 days)

**Pay**:
£18,000 - £22,000 - Negotiable - Depending on experience

**Benefits**:

- Opportunities for professional development and growth within the company.
- Pleasant working environment within a supportive team.
- Performance based bonus
- Company Work Pension Provided

**Schedule**:
Monday to Friday

9:00 AM to 3:00 PM + Flexibility during peak trading periods. Further information obtained during interview.

**Experience**:
Customer service or administrative experience: 1 year (preferred not essential)

**Language**:
English (required)

Work Location: In person - Saxilby Enterprise Park (LN1 2LR)

To apply, please submit your CV and a cover letter outlining your relevant experience and why you are interested in joining Callow Retail Ltd or call us on 01522704505.

Pay: £18,000.00-£22,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

Reference ID: ADMIN001



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