Administrator/call Handler
4 months ago
Please refer to the attached job description and person specification for full details of responsibilities. Word processing of all forms of correspondence, reports and summaries that are required by the team. Answer all telephone calls within the defined timeframe. To use effective telephone techniques to healthcare professionals, patients, and other agencies in a quick and efficient manner.
Record information in the chosen software timely and accurately. Manage all calls in a controlled and professional manner. Deal with difficult callers in a calm and professional manner. Any data that is taken/shared as part of a phone call or transferred electronically must be undertaken with regard to the Trust Information Governance and Information Security policies Provide operational support to colleagues, and supervision of Band 2 administration staff within the team, if required, as directed by Line Manager.
Deal with staff and service user requests that may be part of a cash office function as and when required, and in accordance with Trust procedures. Inputting and updating service user information and service user/team activity on computerised information systems, creating service user notes where necessary and according to policy. Maintain filing in both paper and electronic records, ensuring that it is always kept up to date. In accordance with Trust procedures, track and receive notes in a timely manner.
Ensure good customer service by providing a professional and effective telephone service, taking accurate messages, and providing information and signposting as requested and appropriate. Undertake training of new staff as directed by Line Manager and/or other managers. *DVLA have a number ofreciprocalarrangements with overseas countries, for further information please visit the DVLA website
-
Foh Call Handler
3 months ago
Cambourne, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full timePrevious applicants need not apply* We are currently recruiting for a call handler to work within our neighbourhood team based at in Admin Hub Cambridge, Cambourne, CB23 6EA. The post holder will provide a comprehensive administrative service within their team, answering all telephone calls within the defined timeframe. To use effective telephone...
-
Foh Call Handler
4 months ago
Cambourne, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full timePrevious applicants need not apply* We are currently recruiting for a call handler to work within our neighbourhood team based at in Admin Hub Cambridge, Cambourne, CB23 6EA. The post holder will provide a comprehensive administrative service within their team, answering all telephone calls within the defined timeframe. To use effective telephone...
-
Administrator
3 months ago
Cambourne, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full timePLEASE BE ADVISED THAT THIS POST IS CURRENTLY ONLY OPEN TO EMPLOYEES OF CPFT Part time - 25 hoursMon-Fri. We are looking to recruit an enthusiastic and motivated administrator to work alongside the Tissue Viability, Bladder and Bowel Service, providing administration support to a countywide service, liaising with clinicians and service users to ensure an...
-
Administrator
3 months ago
Cambourne, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full timeFull Time 12 month fixed term - 37.5 hours Mon-Fri. We are looking to recruit an enthusiastic and motivated administrator to work alongside the Tissue Viability, Bladder and Bowel Service, providing administration support to a countywide service, liaising with clinicians and service users to ensure an effective, efficient and streamlined service. The post...
-
Administrator
3 months ago
Cambourne, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full timePart time - 30 hours Mon-Fri. We are looking to recruit an enthusiastic and motivated administrator to work alongside the Tissue Viability, Bladder and Bowel Service, providing administration support to a countywide service, liaising with clinicians and service users to ensure an effective, efficient and streamlined service. The post holder will have...
-
Administrator
4 months ago
Cambourne, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full timePart time - 25 hoursMon-Fri. We are looking to recruit an enthusiastic and motivated administrator to work alongside the Tissue Viability, Bladder and Bowel Service, providing administration support to a countywide service, liaising with clinicians and service users to ensure an effective, efficient and streamlined service. The post holder will have...
-
Administrator
4 months ago
Cambourne, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full timePlease refer to the attached job description and person specification for full details of responsibilities Word processing of all forms of correspondence, reports and summaries that are required by the team. Manage all calls in a controlled and professional manner. Deal with difficult callers in a calm and professional manner. Maintain filing in electronic...
-
Administrator
3 months ago
Cambourne, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full timePlease refer to the attached job description and person specification for full details of responsibilities. Word processing of all forms of correspondence, reports and summaries that are required by the team. Answer all telephone calls within the defined timeframe. To use effective telephone techniques to healthcare professionals, patients and other agencies...
-
Administrator
4 months ago
Cambourne, United Kingdom Needle in a Haystack Ltd Full timeContract, Full-Time, Day Shift Number of openings: 1 Hybrid Working **This a 12 month fixed term contract, maternity cover. Potential for a permanent role depending on performance** **The Package - What you could earn**: - Basic salary negotiable depending on experience - Hybrid role 2 days a week in the office - 08:30 to 17:00 Monday to...
-
Administrator
3 months ago
Cambourne, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full timeWe are currently looking to recruit an enthusiastic and motivated part-time administrator to be part of a dynamic administration team. This particular role is within the Older Peoples Mental Health team and will be supporting the nurses and Psychiatrists. The admin team strive to ensure the provision of a professional and competent service, as well as...
-
Administrator
3 months ago
Cambourne, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full timePlease refer to the attached job description and person specification for full details of responsibilities. Word processing of all forms of correspondence, reports and summaries that are required by the team. Answer all telephone calls within the defined timeframe. To use effective telephone techniques to healthcare professionals, patients and other agencies...
-
Customer Service Administrator
4 months ago
Cambourne, United Kingdom Needle in a Haystack Ltd Full timeContract, Full-Time, Day Shift Number of openings: 1 Hybrid Working **This a 12 month fixed term contract, maternity cover. Potential for a permanent role depending on performance** **The Package - What you could earn**: - Basic salary negotiable depending on experience - Hybrid role 2 days a week in the office - 08:30 to 17:00 Monday to...
-
Administrator Nutrition and Dietetics
4 months ago
Cambourne, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full timeWe are currently recruiting an enthusiastic and motivated full time (37.5 hours per week), Administrator to work in our Cambourne Administration Hub at South Cambs Council Building, to support specialist services provided by Dietitians for Nutrition support, Mental Health, Diabetes and Gastroenterological issues. The role’s working hours are Monday -...
-
Customer Service and Sales Coordinator
3 months ago
Cambourne, United Kingdom STORMX RECRUITMENT LIMITED Full timeA role where no day is likely to be the same as this is not a call centre. It’s a solid mixture of administrative account management and relationship building with clients, with full training provided. Don’t let the sales title fool you, this is absolutely not a cold-calling, volume based role, the sales element would involve speaking to existing clients...
-
Administrator Nutrition and Dietetics
5 months ago
Cambourne, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full timePlease refer to the attached job description and person specification for full details of responsibilities Word processing of all forms of correspondence, reports and summaries that are required by the team. Answer all telephone calls within the defined timeframe, and use effective telephone techniques to healthcare professionals, patients and other agencies...
-
Finance Assistant
4 months ago
Cambourne, United Kingdom Eclectic Recruitment Full timeWe are currently supporting our client based in Cambourne, who are recruiting for a Finance Assistant. The role will be available on a hybrid basis (2 days per week from home basis with the rest of the time made up in the office). Typical duties include: * Ensuring any invoices are processed accurately and efficiently * Reconciling and allocating...
-
Travel Expert-ticketing Assistant
3 months ago
Cambourne, United Kingdom Premier Travel Group Full time**Job Title: Travel Expert-Ticketing** **Reporting into: Ticketing Manager Location: Hybrid working from Cambourne Business Park, CB23 6DW (with option to work from home 2 days per week, after initial training**) **Salary: Competitive, starting from £21,500 (dependent on experience)** Premier Holidays is a highly regarded and independently run tour...
-
Travel Expert-ticketing Assistant
3 months ago
Cambourne, United Kingdom Premier Travel Group Full time**Job Title: Travel Expert-Ticketing** **Reporting into: Ticketing ManagerLocation: Hybrid working from Cambourne Business Park, CB23 6DW (with option to work from home 2 days per week, after initial training**) **Homebased (for those living 50+ miles radius of Cambourne (initial training period in office, thereafter 2 office days per month)** **Salary:...
-
Travel Expert-ticketing Assistant
3 months ago
Cambourne, United Kingdom Premier Travel Group Full time**Job Title: Travel Expert-Ticketing** **Reporting into: Ticketing ManagerLocation: Hybrid working from Cambourne Business Park, CB23 6DW (with option to work from home 2 days per week, after initial training**) **Homebased (for those living 50+ miles radius of Cambourne (initial training period in office, thereafter 2 office days per month)** **Salary:...