Cocktail Waiter/ess

5 months ago

BurtonOnTrent, United Kingdom Hoar Cross Hall - Food & Beverage Full time

**Cocktail Waiter/Waitress**

Do you have a passion for impeccable service and exquisite cocktails?

As part of our Food and Beverage team you will have a natural way with people, an eye for detail and the drive to maintain and improve standards. It is essential that you have a desire to deliver amazing service and a personality that shines You will work as part of a fun energetic team creating astounding experiences for our guests.

**Our Purpose**

Here at Hoar Cross Hall our aim is to treat our guests as a friend of the family and to create positive memorable experiences during their stay or visit to the Hall and Spa.

Our purpose is to hire people with passion and positivity. We train you for skill, nurture you to grow and achieve your goals.

**Your responsibilities**:

- You will provide efficient, courteous and professional service at all times, undertaking new or refresher training sessions as required.
- You will assist in the delivery of all aspects of the food and beverage department, in particular with the service of cocktails and drinks to our guests, in all areas of the hotel & spa.
- You will handle any complaints from guests, responding accordingly or escalating as required to ensure that the complaints procedure is followed and service recovery results in a satisfied guest.

**Benefits**:

- Competitive Rate of Pay
- Complimentary use of the leisure and spa facilities
- Free Parking
- Discount on overnight stays and spa days
- 30% discount on food and drink
- Excellent Induction and training programme
- Perkbox Online benefits and discounts
- A fun, supportive and inclusive work environment with loads of development opportunities

People say you can’t choose your family, well we choose you to be part of ours.

**B Better than yesterday - **We exceed expectations

**A Aim High - **We deliver exceptional guest experience

**R Right Thing - **We do the right thing, acting with integrity

**O Own it - **We are responsible for our actions and decisions

**N Now - **We operate with a sense of urgency and discipline

**S Support - **We are team players in everything we do

INDFOH

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