Customer Service Advisor

4 months ago

Exeter, United Kingdom PRIMIS Mortgage Network Full time

Job Profile:
**Customer Service Exeter Hybrid**

**£23,252pa with OTE at £25,252 + uncapped with top earners at circa £30,000 per annum**

We have an exciting opportunity for applicants to join a thriving Exeter business working as a New Business Insurance Adviser at First2Protect. First2Protect are a PRIMIS Mortgage Network partner business.

First2Protect is an insurance broker based in a modern office in the Southernhay area of the City Centre. We have over 80 employees and 70,000 policy holders insured through us. We pride ourselves on delivering first class service and hold a 4.7 Trust Pilot rating, as well as providing a 5 start Defaqto rated product.

First2Protect provide property insurance solutions for a whole host of different clients along their property journey. This includes tenants, first time buyers right through to owners of large property portfolio’s.

You will be working as part of a team that is responsible for listening to our clients needs and providing them with advice, before presenting them with a quote and arranging their Insurance policy to protect their investments.

Employee development is at the heart of what we do, all of our leaders and trainers were once advisors and have progressed into senior roles from developing their skills and knowledge throughout their careers here.

There are also many opportunities for you to develop your career within First2Protect through our Learning and Development programs.

**What’s in it for you?**
- Competitive salary - base **£23,252 pa with OTE at £25,252 + uncapped with top earners at circa £30,000 per annum**:

- Full training programme to assist your development by our dedicated training team
- Natural progression on to a variety of different roles within the business, ranging from leadership, specialist insurance, existing business and training
- Support from our team leaders and trainers throughout
- Sponsorship for industry recognised qualifications and apprenticeships
- 20 days’ holiday per year (separate to Bank Holidays), holiday increases by 1 day every year up to a max of 25 days
- Access to company discounts and benefits such as health care, restaurants, retail shops & cinema’s
- Working for a company that its employees are proud of
- Smart casual dress code

**What do we expect from you?**
- A self-motivated and positive attitude
- Professional telephone manner and excellent communication skills
- Ability to show high levels of attention to detail and listening skills
- Reliability and flexibility
- Ability to work as part of a team
- Passion to succeed and develop yourself and your career
- Hunger for seeking opportunities and managing own workload to maximise positive customer outcomes

**Working Hours: 37.5 hours per week**

**Working Days: Monday - Friday**

If full time hours or normal business hours cannot be fulfilled, then we will listen to any requirements you may have. Please let us know about these requirements upon submitting your CV.

First2Protect and PRIMIS Mortgage Network are dedicated to protecting your data - our Recruitment Privacy Notice can be viewed on our careers site

PRIMIS Mortgage Network offer recruitment services to our partner firms - First2Protect being such a firm

We are an equal opportunity employer and value diversity at our company. We do not discriminate on your background or needs, if you require any adjustments to make the recruitment process easier please let us know.

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