Operational Admin Co-ordinator

2 months ago


Harrow, United Kingdom Tour Partner Group Full time

**The role overview**

Our Group Operations Department ensures our clients have the best possible holiday experience. They are the main contact for our clients and suppliers from the point of booking, until the tour’s completion. We are looking for Admin Co-ordinators who support our Operations Executives.

**Responsibilities include**:

- Assisting the Operations Executives: booking additional services, handling amendments, confirmations, rooming lists
- Creating reports to provide staff with additional information on their groups (e.g. response time)
- Contacting suppliers to ask for confirmations, amendments and cancellations
- Extensive research of suppliers for prospective and existing bookings
- Preparation of detailed travel documents for clients
- Co-ordinating fax shots to our clients to ask for sold numbers
- Working with our in-house reservation system Tourplan and MS office
- Carrying out administrative tasks (e-filing, handling phone calls)

**Your profile**:

- Attention to detail, accuracy and consistency are essential
- Fast learner and adaptable
- Good time-management and organisational skills
- Self-starter with a professional and positive approach
- Reliable, flexible and enthusiastic
- Fluent in English (written & verbal)
- Proficiency in Microsoft Office Packages (Outlook, Word, Excel, PowerPoint)

**We offer**:

- Coaching and development on the job. We commit to help you be your best
- A positive, good energy team where we help one another to win
- An international environment: our multinational team work with international clients
- Benefits include contribution towards gym memberships, season ticket loan, Employee Assistance Programme
- A modern office in Harrow/North West London with excellent transport links (Metropolitan Line, Chiltern Railway). Underground and bus station are directly opposite the office.

**Job Types**: Full-time, Fixed term contract
Contract length: 6 months

**Salary**: £21,000.00-£22,000.00 per year

Work Location: In person



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