Housing Officer

5 months ago


ClactononSea, United Kingdom SD Commercial UK Ltd Full time

SD Commercial are looking to recruit a Housing Officer to join the Block Management Team.

**Reception duties**
- Monitor the signing in and out of all guests, visitors and contractors
- Complete help desk forms for reactive maintenance and pass to the relevant persons
- Provide a comprehensive administrative support service to the residence team
- Provide an excellent and comprehensive reception service to the residence
- Deal with queries and complaints in an efficient, professional and courteous manner

**Security and Health and Safety**
- Carry out regular patrols of the residence and grounds, reporting any security/safety issues
- Monitor and control health, safety and maintenance standards within residence and grounds, reporting health and safety issues and concerns to the residence management

**Report writing**
- Complete all necessary reports including incident reports, noise reports, accident reports and others as required
- Monitor the conduct of residents, encouraging reasonable and fair behaviour, reporting any breach of the Code of Conduct
- Provide evidence and reports when requested
- React to incidents using initiative and log and report at the same time

**Customer and Colleague Liaison**
- Liaise, as necessary, with other Facilities Officers, clients, sub-contractors and residents

**Other duties**
- First Aid - appointed person responsibilities, if required
- Assist the residence team to prepare for new arrivals
- Perform other general duties as and when required

**Person Specification**

**Skills, Experience, Education and Personal Qualities - Essential Criteria**
- Previous experience
- Excellent telephone manner
- Strong organisational skills
- Good understanding of health and safety issues
- Good written and verbal communication and customer care skills
- Proactive approach to problem solving
- Capable of working with minimum supervision
- Work as a team player and pass on knowledge to others
- Flexible and willing
- Prepared to work extra hours as necessary

Work Remotely
- No

**Job Types**: Full-time, Part-time

Pay: £11.00-£13.50 per hour

**Experience**:

- Property Management: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person


  • Housing Officer

    6 months ago


    Southend-on-Sea, United Kingdom Estuary Housing Association Full time

    Vacancy Salary - **£31,941.46** - Vacancy Location - **Southend-on-Sea, Essex (Hybrid Working)** - This is a _permanent_, _full time_ vacancy_ that will close _in 15 days_ at 17:00 BST_. _ **The Vacancy** We are looking for someone to join our Tenancy team as Housing Officer on a permanent basis. The role of a Housing Officer can be highly rewarding when...


  • Clacton-on-Sea, United Kingdom One CIC Full time

    **One CIC Housing Support Officer - Clacton-on-Sea and Harwich** **About the role** We are looking for a One CIC **Housing Support Officer - ** We are looking for a dynamic, self-motivated, enthusiastic individual to join our team with an aspiration to end rough sleeping. Responsibilities include: - Complete a Personal Support Plan with each customer,...


  • Clacton-on-Sea, United Kingdom One CIC Full time

    **One CIC Housing Support Officer - Clacton-on-Sea and Harwich** **About the role** We are looking for a One CIC **Housing Support Officer - ** We are looking for a dynamic, self-motivated, enthusiastic individual to join our team with an aspiration to end rough sleeping. Responsibilities include: - Complete a Personal Support Plan with each customer,...


  • Clacton-on-Sea, United Kingdom One CIC Full time

    **One CIC Housing Support Officer - Clacton-on-Sea and Harwich** **About the role** We are looking for a One CIC **Housing Support Officer - ** We are looking for a dynamic, self-motivated, enthusiastic individual to join our team with an aspiration to end rough sleeping. Responsibilities include: - Complete a Personal Support Plan with each customer,...


  • Clacton-on-Sea, United Kingdom One CIC Full time

    **One CIC Housing Support Officer - Clacton-on-Sea and Harwich** **About the role** We are looking for a One CIC **Housing Support Officer - ** We are looking for a dynamic, self-motivated, enthusiastic individual to join our team with an aspiration to end rough sleeping. Responsibilities include: - Complete a Personal Support Plan with each customer,...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Estuary Housing Association Full time

    We are seeking an experienced and compassionate Housing Officer to join our Tenancy team on a permanent basis. As a Housing Officer, you will play a crucial role in providing exceptional support to our customers, helping them navigate complex housing situations and resolving issues effectively.The role of a Housing Officer is highly rewarding, offering a...

  • Housing Officer

    5 months ago


    Southend-on-Sea, United Kingdom Estuary Housing Association Full time

    Vacancy Salary - **£30,420.44** - Vacancy Location - **Southend-on-Sea, Essex (Hybrid Working)** - This is a _permanent_, _full time_ vacancy_ that will close _in 13 days_ at 12:00 BST_. _ **The Vacancy** If you have the energy and commitment required for this role as well as being a team player, we would love to hear from you. **Rewards & Benefits** We...

  • Housing Officer

    5 months ago


    Burton-On-Trent, United Kingdom TRENT & DOVE HOUSING Full time

    We are looking for full time Housing Officers to be part of a professional team providing customer focused housing management services to our general needs tenants. You will be highly motivated and will have sound practical experience of delivering of housing management in a fast paced environment. You will be used to keeping up to date with legislation,...

  • Housing Officer

    3 weeks ago


    Southend-on-Sea, Southend-on-Sea, United Kingdom Estuary Housing Association Full time

    We are seeking a highly skilled Housing Officer to join our Tenancy team. As a key member of our team, you will be responsible for providing exceptional support to our residents, ensuring their tenancy needs are met and exceeded. This rewarding role requires a calm and composed individual who can effectively handle complex situations and communicate with...

  • Housing Officer

    6 months ago


    Burton-On-Trent, United Kingdom Trent & Dove Housing Full time

    We are looking for a Housing Officer to be part of a professional team providing customer focused housing management services to our general needs tenants. This post offers an excellent opportunity to play a key role in achieving our objectives to provide homes and services that transform homes, lives and communities. You will do this by ensuring that our...

  • Housing Officer

    2 weeks ago


    Southend-on-Sea, United Kingdom Pertemps Full time

    Job Title: Housing OfficerDepartment: The Economy DepartmentReports to: Housing ManagerLocation: Hammersmith & FulhamThis role will be a fully onsite/Office based roleLocaiton: Hammersmith and Fulham Join Us in Transforming Communities with Hammersmith & Fulham CouncilAre you passionate about creating safe, thriving neighbourhoods? Do you have the drive to...


  • Shoreham-By-Sea, United Kingdom Southern Housing Full time

    The role Reporting into a Team Manager, you will provide a frontline service to our Independent Living Sheltered schemes for older people. You will provide an effective housing management and support service to older residents within defined policies and procedures and in accordance with agreed standards. Youll ensure customers needs are met and strategic...

  • Housing Officer

    4 weeks ago


    Southend-On-Sea, United Kingdom New Appointment Group Full time

    We are looking for Housing Officers to join our client, an independent organisation who provide accommodation services to numerous organisations across the UK and continues to develop its business in both central and local government as well as the charitable section. This role will be covering Southend/Essex. Purpose of the job is to manage a portfolio of...


  • Shoreham-by-Sea, United Kingdom Southern Housing Full time

    The roleReporting into a Team Manager, you will provide a frontline service to our Independent Living Sheltered schemes for older people.You will provide an effective housing management and support service to older residents within defined policies and procedures and in accordance with agreed standards. Youll ensure customers needs are met and strategic...


  • Shoreham-by-Sea, United Kingdom Southern Housing Full time

    The roleReporting into a Team Manager, you will provide a frontline service to our Independent Living Sheltered schemes for older people.You will provide an effective housing management and support service to older residents within defined policies and procedures and in accordance with agreed standards. Youll ensure customers needs are met and strategic...


  • Shoreham-By-Sea, United Kingdom Southern Housing Full time

    The roleReporting into a Team Manager, you will provide a frontline service to our Independent Living Sheltered schemes for older people.You will provide an effective housing management and support service to older residents within defined policies and procedures and in accordance with agreed standards. Youll ensure customers needs are met and strategic...

  • Income Officer

    5 months ago


    Southend-on-Sea, United Kingdom Estuary Housing Association Full time

    **_Estuary Housing Association has an excellent new opportunity for an Income Officer to join our busy Housing & Communities department._** **_ The Role:_** **_You will be working within a busy customer-facing income team. Our Income Officers are responsible for monitoring both current and former tenant arrears for our general needs rented homes managing...


  • Stoke-on-Trent, United Kingdom CC Housing Management Ltd Full time

    **About Us** We are Creating Change. CC Housing Management provide supported housing accommodation for people who are homeless or at risk of homelessness, who require intensive support in managing and maintaining a tenancy. Our residents may have complex and additional support needs to include but not limited to those with addictions, mental health issues,...

  • Finance Officer

    6 months ago


    Southend-on-Sea, United Kingdom Estuary Housing Association Full time

    Vacancy Salary - **£30,420.44** - Vacancy Location - **Southend-on-Sea (Flexible Hybrid Working)** - This is a _permanent_, _full time_ vacancy_ that will close _in 14 days_ at 12:00 GMT_. _ **The Vacancy** We have an exciting opportunity for a Finance Officer to join Estuary’s busy Finance department, providing essential support to our busy Payments...

  • Front of House Staff

    6 months ago


    Clacton-on-Sea, United Kingdom Northwood Southend Full time

    Position Title: Front of House Representative (Estate Agent) Location: Clacton-on-Sea Overview: As a Front of House Representative within our esteemed real estate agency, you will be the first point of contact for clients, visitors, and potential buyers or sellers. Your role is crucial in creating a positive and welcoming atmosphere while providing...