Modern Apprentice

6 months ago


Glasgow, United Kingdom Scottish Government Full time

Overview:
Transport Scotland is the national transport agency for Scotland and is accountable to Parliament and the public through Scottish Ministers, with a budget of around £3.9 billion per year. Transport is a vital feature of the Scottish Government's focus on increasing sustainable economic growth, and transport investments and policies have major impacts on the economy, people, and the environment.

**Eligibility for Modern Apprentice**:

- The recruitment of Modern Apprentices is a fair, open and merit based process (16+) and with permanence from the start of the apprenticeship.
- Previous Modern Apprentices in the Scottish Government are not eligible to apply.

**Responsibilities**:

- Providing a courteous image to all staff & visitors, being the first point of contact within the organisation, projecting a professional and customer focussed image.
- Reception duties, signing in external visitors, supplying temporary passes to TS/SG staff.
- Creating photographic security passes and ensuring that the security database is updated, suspending and deleting passes & providing organisational and administrative support.
- Mailroom duties, delivering mail, arranging couriers, special delivery and recorded delivery, franking, preparing mail for internal van collections, laminating and printing, change printer toners.
- Order Stationary and office supplies items through Scottish Government system.
- Facilities Ad hoc duties as required.

**Competencies**
Customer Service

Communications and Engagement

Team Work

Information Management

Essential Criteria & Qualifications:
There are no formal qualifications for this post.

**Essential Criteria**
1. Good customer care skills.
2. Good communication skills a all levels.
3. Good organisational and planning skills.
4. Work efficiently as part of a team.

**Minimum Time in Post**
You will be expected to remain in post for a minimum of three years unless successful at gaining promotion to a higher Band or Grade.

**Location**
**This post is a full time role and based in George House, Glasgow. The role will require you to be office based 5 days per week, Monday to Friday.**

**Additional Information**

**Important Information regarding Interviews**
Interviews may be conducted in a virtual/remote setting. All applicants must ensure that they have a suitable space to complete the virtual interview via MS Teams and ensure that Wi-Fi/Broadband capacity will be sufficient to carry both audio and video feeds to undertake the interview.

As part of any recruitment process, Scottish Government and associated public bodies collects and processes personal data relating to job applicants and applicants for public appointments.

Personal information you provide in the recruitment process will be made available to Scottish Government and our additional data processors.


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