Parts Advisor

4 weeks ago

Shrewsbury, United Kingdom Robert Davies Machinery Ltd Full time

**Parts Advisor**

Robert Davies Machinery Ltd is a independent, friendly, family-run business with a loyal customer base specialising in new and used machinery. We pride ourselves on providing excellent customer service and product support.

We are looking to recruit a Parts Advisor to join our team at our depot between Welshpool and Shrewsbury. We are looking for someone that will be responsible for selling, receiving and organizing the delivery of parts for Robert Davies Machinery.

Robert Davies Machinery sells a full range of Manitou agricultural and compact equipment and a range of parts for Kuhn, Richard Western, Shelbourne Reynolds and a number of other leading machinery brands. You will be working alongside our experienced Parts advisors to support the large customer base of Robert Davies Machinery.

**Parts Advisor responsibilities include**:

- The Parts Advisor is responsible for the selling, receiving and organising the delivery of parts
- Promote and sell parts for all franchises held by Robert Davies Machinery and/or services to meet customer needs, by telephone and face to face
- Processing parts using our computer system and booking parts to customers or taking payments as required
- Ensure parts orders are ready for customer collection or packaged for courier/postal delivery
- Supply parts to Service Technicians including identifying parts required, picking them from our stores or ordering them to the relevant job number
- Verify receipts of incoming deliveries, including booking stock onto the management system, locating in the stores and notifying the workshop or customer as required
- Maintain control of stock levels and assist with stock takes
- Process delivery notes and invoices as needed
- Self-motivated and have the ability to work as part of a team
- Experience in parts sales environment is ideal, experience using Ibcos Gold software preferred but not essential.
- Knowledge of machinery components and how they work would be beneficial.
- To be comfortable working in a dynamic work environment with a range of different customer needs and requirements from day to day.

**What we offer**
- Salary negotiable dependent on experience.
- Any overtime can be accrued and taken in lieu as desired.
- Up to 25 days holiday (plus bank holidays) depending on length of service.
- Ongoing training and Career Opportunities.

**Salary**: £28,000.00-£40,000.00 per year

**Benefits**:

- Canteen
- Free parking
- Sick pay

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Yearly bonus

Work Location: In person

Application deadline: 11/08/2023

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