Accident & Enforcement Compliance Team Leader

6 months ago

Glasgow, United Kingdom City Facilities Management (UK) Full time

Salary** Competitive**
- Location** Glasgow Head Office**
- Shift Pattern** Days**
- This is a _permanent_, _full time_ vacancy_ that will close _in a month_ at 23:59 BST_. _

**The Vacancy**

**JOB PURPOSE**:
The purpose of the A&E Compliance Team is to ensure business compliance with systems, protocol and legislation.

The A&E Team leader will be required to assist in the delivery of an effective accident and enforcement service for our client to primarily ensure compliance with the statutory requirements of RIDDOR are met.

Monitor and manage enforcement activity for client and ensure these are escalated in a professional and efficient manner.

Delivery of efficient and effective claims management process to ensure compliance with regulatory timescales.

Supervision of A&E Compliance Team to ensure a professional and high-quality service is provided to our internal and external customers.

**PRINCIPAL ACCOUNTABILITIES**:

- To coach, motivate to ensure people performance is optimised.
- To support and provide guidance to all direct reports.
- Supervise A&E Compliance Administrators by managing and monitoring workload. This will involve managing the inboxes of the team by checking to see that all work is completed by the team in line with agreed timescales. The Team Leader is also responsible for allocating the workload for the day and monitoring this as the day goes on to ensure all work will be completed as per agreed SLA’s.
- The team leader will also plan shifts / rota for upcoming the upcoming week through weekly planning meetings.
- Management of holiday requests and planned absence to ensure that Services Desk has adequate cover in place over all shifts (24/7)
- Manage all sick calls the helpdesk and update the relevant systems and team members.
- To complete disciplinary and grievance processes with Team members when required. This includes absence management - completing counselling pads, implementing, and monitoring Performance Improvement Plans and coaching and supporting staff with their development.
- To monitor the quality of all work produced by the team including approving all RIDDOR wording and reports that go out to all stakeholders and is accountable to ensure reports are of the highest standard in terms of grammar and factual accuracy.
- Carry out one to one meetings with each team member and identify any training or development requirements and from this produce and deliver training material to meet these identified. To also participate in A&E team meetings with Manager and deliver updates and training to the whole team within these meetings.
- To cover the duties of the Safety and Enforcement Manager which includes tasks such as; attending meetings on Managers behalf and making necessary decisions and agreements whilst in these meetings, liaising with snr management team of both ASDA, Morrisons M&S, Homebase and CITY. Being the first point of escalation for all queries coming into the Team
- To take the lead role on identified A&E Team Projects as designated by A&E Manager and to own responsibility for the progression and development of these projects.
- Process and oversee all new claims, ensuring compliance with business and legislative protocols ensuring an efficient and effective claims management process.
- Review and assess all accident reports that have been highlighted by the system as potential RIDDORs for the client to ensure compliance with requirement of RIDDOR regulations. Ensure these are processed accurately and reported to the Health and Safety executive by the quickest means possible. Follow up on an agreed sample of potential RIDDORs to assess of colleagues has had time off work.
- Monitor all enforcement activity for client and ensure these are escalated in a timely and efficient manner where compliance issues are identified.
- Establish and develop relationships with key stakeholders including ASDA Compliance Team, Health and Safety Executive, ASDA Claims Team and being the first point of escalation for all internal and external stakeholders.
- To be a point of escalation for Local authorities who contact the team to discuss enforcement issues for both ASDA and City. To liaise with all enforcement agencies via letter and telephone call to resolve and escalate any issue they may have in relation to Enforcement issues for City and ASDA
- Ensure working towards training up to NEBOSH General Certificate level
- To liaise with Client Claims Team at agreed frequencies to represent A&E Compliance Manager to develop relationship and improve processes.
- Provide leadership, support, advice and guidance to helpdesk colleagues in relation to A&E Compliance issues linked to the logging of Accident and Enforcement Incidents through the Mercury System.
- Provision of relevant and accurate management information for both the client and internally. This requires the ability to generate ad-hoc reports requested by ASDA, Morrisons, M&S Homebase and City colleagues linked to accid

  • Accident & Enforcement Compliant Manager

    2 months ago

    Glasgow, United Kingdom CV-Library Full time

    JOB PURPOSE: The Accident & Enforcement Team was set up in 2011 to provide a bespoke management service that works alongside the Call Centre Management Team to support Asda in ensuring primarily they are compliant with all aspects of reporting under RIDDOR across their retail and distribution estate in UK & NI. This is a multi-facet role reporting into the...

  • Team Leader

    6 months ago

    Glasgow, United Kingdom Home Office Full time

    **Details**: **Reference number**: - 345535**Salary**: - £34,350 - £36,755**Job grade**: - Higher Executive Officer**Contract type**: - Permanent**Business area**: - HO - Immigration Enforcement - Foreign National Offender Returns Command (FNO RC)**Type of role**: - Operational Delivery**Working pattern**: - Full-time, Part-time**Number of jobs...

  • HSEQ Leadership Opportunity in Renewable Energy

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom AMP Clean Energy Full time

    About AMP Clean EnergyWe are a pioneering company dedicated to supporting the energy transition by providing flexible energy solutions and helping businesses decarbonize. Our mission is to create a smarter, more sustainable energy future.With a relentless focus on tackling the central challenge of our age – the energy transition – we are continually...

  • HSE Manager for Energy Solutions

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom AMP Clean Energy Full time

    About This RoleWe are recruiting for an experienced HSE Manager to lead our HSEQ team at AMP Clean Energy. The successful candidate will be responsible for developing and implementing strategies to improve HSE performance across the organization, ensuring compliance with environmental legislation and licenses, and promoting a strong HSEQ culture.Key...

  • Group HSEQ Lead

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom AMP Clean Energy Full time

    Job OverviewWe are seeking an experienced Group HSEQ Lead to join our team at AMP Clean Energy. As a key member of our HSEQ team, you will be responsible for developing and implementing strategies to improve HSE performance across the organization.Key ResponsibilitiesDeveloping and implementing HSEQ strategies to improve HSE performancePromoting a strong...

  • Safety and Environmental Manager

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom AMP Clean Energy Full time

    About UsAt AMP Clean Energy, we are dedicated to supporting the energy transition by providing innovative solutions and helping businesses decarbonize. Our mission is to create a smarter energy future.The OpportunityWe are looking for a skilled Safety and Environmental Manager to lead our Health, Safety, Environmental, and Quality (HSEQ) team. The successful...

  • Regulatory Compliance Coordinator

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom PDA Search and Selection Ltd Full time

    Job SummaryWe are seeking an experienced Regulatory Compliance Coordinator to join our team in Glasgow. This is a full-time position responsible for providing administrative support to the health, safety, environment, and quality function.About the RoleThe Health and Safety Administrator will be responsible for providing multi-discipline administrative...

  • Service Support Administrator

    6 months ago

    Glasgow, United Kingdom AMP Clean Energy Full time

    We have a fantastic opportunity for a **Service Support Administrator **to join our Service & Heat Supply team based in Cambuslang (Glasgow). If you are passionate and driven and enjoy making a difference - AMP can offer you the challenge and opportunity you’re looking for. **The role will involve**: **Key responsibilities**: - Supporting the Service...

  • Accident Prevention Specialist

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom PDA Search and Selection Ltd Full time

    Job DescriptionPDA Search and Selection Ltd is seeking a skilled Accident Prevention Specialist to join our team in Glasgow. As a key member of our health, safety, and quality function, you will play a crucial role in ensuring the well-being of our customers and colleagues.About the RoleThe Accident Prevention Specialist will be responsible for providing...

  • Shift Leader

    6 months ago

    Glasgow, United Kingdom Macphie Ltd Full time

    **Join our Team - **Shift Leader - Shift based role with early and late rotation (flexibility required) **Salary** - Competitive + shift allowances Are you looking to seek a new challenge? If so, please keep reading. Are you a confident leader who likes to work with a team of likeminded people? Macphie Ltd are looking for a Shift Leader to join the team...

  • Payroll Compliance Team Leader

    1 month ago

    Glasgow, Glasgow City, United Kingdom Hilton Worldwide, Inc. Full time

    Job SummaryAs a Payroll Compliance Team Leader, you will partner with our business leaders to attract, retain, and develop Hilton's most important asset, our Team Members. You will share your knowledge and guidance with the team, ensuring we deliver a high standard of accurate, detailed analytics, reconciliations, and compliance reporting, in accordance with...

  • Team Leader

    6 months ago

    Glasgow, United Kingdom Switch Advisor Ltd Full time

    **Team Leader** **Switch Advisor Ltd** is seeking a Team Leader to join our team in Glasgow. **We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.** Switch Advisor Ltd is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 30,000...

  • Interim Team Leader Payroll Compliance

    1 month ago

    Glasgow, United Kingdom Hilton Full time

    This is your chance to be part of a Corporate Human Resources team at a top global hospitality company! As a Interim Team Leader of Payroll Compliance, you will partner with our business leaders to attract, retain, and develop Hilton's most important asset, our Team Members. On the Payroll & Compliance team, reporting to the Manager of Payroll & Compliance,...

  • Retail Team Leader

    6 months ago

    Glasgow, United Kingdom RT Braeside Ltd Full time

    **POST TITLE**: Team Leader (Petrol Station/Retail) **HOURS**: Full Time/Part Time **LOCATION**: Glasgow **RESPONSIBLE TO**: Operations Manager & Store Manager **EXPERIENCE**: At least 1 year of Team Leader experience within a Retail Environment or Convenience Store/Petrol Station experience preferred. - We are an expanding Petrol Filling Station...

  • Retail Team Leader

    6 months ago

    Glasgow, United Kingdom RT Braeside Ltd Full time

    **POST TITLE**: Team Leader (Petrol Station/Retail) **HOURS**: Full Time/Part Time **LOCATION**: Glasgow **RESPONSIBLE TO**: Operations Manager & Store Manager **EXPERIENCE**: At least 1 year of Team Leader experience within a Retail Environment or Convenience Store/Petrol Station experience preferred. - We are an expanding Petrol Filling Station...

  • Retail Team Leader

    6 months ago

    Glasgow, United Kingdom RT Management Bearsden Ltd Full time

    **POST TITLE**: Team Leader (Petrol Station/Retail) **HOURS**: Full Time/Part Time **LOCATION**: Glasgow **RESPONSIBLE TO**: Operations Manager & Store Manager **EXPERIENCE**: At least 1 year of Team Leader experience within a Retail Environment or Convenience Store/Petrol Station experience preferred. - We are an expanding Petrol Filling Station...

  • Team Leader

    6 months ago

    Glasgow, United Kingdom TK Maxx Full time

    From designers straight off the runway to statement jewellery, we have an ever-changing product range that means the whole store experience is less about shopping, and more about the thrill of the find. It’s about the exciting surprises that make the everyday a little more fun and it’s the same working here. Our work environment is ever-evolving - and...

  • Irse Team Leader

    6 months ago

    Glasgow, United Kingdom Kelly Group Full time

    **Post Responsibilities** - Commitment and full awareness of the life-saving rules and Kelly Rail UK Values: Safety, Integrity, Delivery, Excellence, Customer and Teamwork. - Liaising with COSS / Supervisor (NWR) and SPC / Supervisor (LU) on all work activities. - Ensure all works are carried out in a safe and controlled manner. - Ensuring that all...

  • Immigration Enforcement

    6 months ago

    Glasgow, United Kingdom Home Office Full time

    **Details**: **Reference number**: - 306803**Salary**: - £41,600 - £44,512**Job grade**: - Senior Executive Officer**Contract type**: - Permanent**Business area**: - HO - Immigration Enforcement**Type of role**: - Operational Delivery**Working pattern**: - Full-time**Number of jobs available**: - 1Contents Location About the...

  • Team Leader

    2 months ago

    Glasgow, Glasgow City, United Kingdom beBee Professionals Full time £45,000 - £65,000

    Job Title: Team LeaderJob Summary:We are seeking an experienced Team Leader to join our dynamic team at beBee Professionals in Glasgow, United Kingdom. As a Team Leader, you will be responsible for overseeing daily operations, driving team performance, and ensuring targets are met while fostering a positive and collaborative work environment.Key...