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Team Supervisor

2 months ago


Nechells, United Kingdom Trident Reach Full time

**REF/ 52429**

**Team Supervisor - Adult Lead Worker Service (Maternity Cover)**

**Trident House, Birmingham, B1**

**Fixed term Maternity cover from May - December 2024**

**£26,459.60 per annum, pro-rata**

**37.5 hours per week**

**About the role**

We provide support services in Birmingham for 105 Adults for up to 2 years helping to prevent them from becoming homeless. As a team supervisor you will manage a small team and ensure a high-quality service to meet the needs of vulnerable adults aged 25 and over.
- Ensuring contract compliance and quality assurance whilst leading the teams responsible for delivering person centred support to customers working fully as part of a Trident service. To support customers with life skills and empower them to achieve independence.
- Provide day to day supervision of staff team, including case reviews, supervisions and annual appraisals, and the HR systems for all direct reports.
- Monitor and manage the team performance against contract stipulations and other Key Performance Indicators, meeting all regulatory standards for allocated services
- Lead and carry out the recruitment and selection of staff, as required in conjunction with HR
- To oversee and lead quality assurance including auditing support records and highlighting any areas for improvement.
- To carry out internal quality audits across the services to ensure compliance with the expected standards and legislation
- To ensure the health, wellbeing and safety of vulnerable adults, in line with Safeguarding regulations. Play an active role in the on call, out of hours and safeguarding rotas as and when required.
- Reducing barriers to entry to the service and playing a key role in formulating risk assessments and risk management plans.
- Any other duties required by the role

**The benefits;**
- 34 days annual leave, plus the option to purchase up to 5 additional days
- Birthday leave
- New Home leave
- Life assurance (3 x salary)
- Employee Assistance programme
- Employee Wellbeing programme
- Flexible Working options

**About You**

We are looking for individuals with relevant experience in providing specialist support that may and will cover a range of activities:

- Experience of working within supported housing
- A working knowledge of legislation relevant to the organisation
- Experience of working within a busy environment
- Experience of keeping accurate and compliant records
- Experience of leading or managing a team
- Experience of managing performance related tasks
- A relevant qualification specific to the role - Level 3 or higher i.e. QCF Health and Social Care
- Experience of working within homeless services

Trident Group has over 60 years’ experience of delivering homes, services and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than 750 staff, works with over 150 volunteers and provides training places and apprenticeships for many more. The Group has an annual turnover of more than £37m and owns assets close than £190m.

The Group consists of;
- Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance
- Trident Reach, which is a registered care and support charity delivering person-centred care and support services. These services include supporting people within registered care, domiciliary care, people with learning difficulties, those with mental health needs, young people at risk, older people, BME groups, people at risk of being homeless, those seeking employability, education and training opportunities and those fleeing domestic abuse.

Trident offers their employees learning and development opportunities and wants to invest in their development and career growth. Through our apprenticeship scheme, we offer various courses in areas that will help support employees within their roles and for their further development.

We celebrate Equality, Diversity, and Inclusion and as a person-centred organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope.

By joining Trident Group, you will have the opportunity to join our Diverse Voices Steering Group to ensure Equality, Diversity, and Inclusion remains at the heart of everything we do.

As a Disability Confident Committed Employer, we have committed to:

- ensure our recruitment process is inclusive and accessible
- communicating and promoting vacancies
- offering an interview to disabled people
- anticipating and providing reasonable adjustments as required
- supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work
- at least one activity that will make a difference for disabled people

**Applying**

All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your e