Gp Receptionist
7 months ago
Job Details
- Receptionist / Patient Healthcare Navigator
We are seeking an enthusiastic Receptionist to join our established team and be a part of a company that really makes a difference.
You will be based in our GP surgery and you will be responsible for providing a high-quality and efficient administration service, with the responsibility for inbound and outbound patient calls. This is an important position within our business as you will be the first point of contact for all our patients, you will be expected to provide a friendly and supportive environment for patients and visitors at all times.
You will also be relied upon to provide an essential support function to the clinical and management teams, so that they can deliver the best care and provide the full range of NHS Primary Medical Services. You must work with autonomy and a high degree of confidentiality, sensitivity, discretion, empathy and tact.
This is a great opportunity for some one that really wants to have an impact on people's lives, to join a supportive and patient committed team.
Who we are
We are a growing organisation that have been operating within the NHS since 2006 offering both Primary and Secondary care services with a forward-thinking, dynamic approach to patient healthcare, we are pioneers in a range of projects, from genomics to digital healthcare services, focused on delivering a better patient experience
What we can offer to you
- Excellent work / Life balance
- Supportive environment
- 25 days holiday plus bank holidays
- An extra day off to celebrate your birthday
- NHS Discount & Support Schemes
- Employee Assistance Program
Role Requirements
- Experience of clerical and administrative work
- Clear thinking and have an analytical approach
- Able to work as part of a team, to promote a good team spirit
- Able to be sensitive and assertive as appropriate
- Experience in a client facing/customer service position
- Be motivated and able to work independently
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