Registrations Advisor
2 months ago
**Main responsibilities**:
- To interpret assessment decisions based upon the current guidelines, making judgements, and providing feedback on recommendations relating to the relevant standards.
- Ensure senior members of staff are informed on verification or assessment issues
- Mentor/train members of the team, with support.
- Represent relevant departments in events and meetings where appropriate.
- To arrange assessment/training days and ensure they run smoothly.
**Requirements**:
- A minimum of 5 GCSEs grades A - C including English and Maths
- Experience handling a busy telephone line, responding to enquiries successfully and providing a quality customer service.
- Excellent verbal and written communication skills, including the ability to liaise effectively with stakeholders.
- Administrative skills including the ability draft correspondence and reports
- A professional approach to work, flexible and organised manner
- Knowledge/experience using Microsoft Office packages.
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