Technical Officer

2 months ago


Cumbria, United Kingdom BID Services Full time

**Location**: South Lakes, Cumbria
**Type**:Part-time 15 hours
**Salary**:£21,867 pro-rata per annum
**Contract**: Permanent
**Closing date**: Flexible - once the position has been filled
**Interview date**:TBC

We are looking for a dedicated and professional Technical Equipment Specialist to join our team, to deliver a high-quality service to our service users who are Deaf, Hard of Hearing or have Hearing Loss in South Lakes
- Cumbria, ensuring the best support and advice on technical equipment is provided to meet their individual needs.

**As part of the Wellbeing Worker role, you will**:

- Conduct assessments and provide technical equipment advice while maintaining professionalism and understanding risk management, safeguarding issues, and legislation.
- Proactively guide users to appropriate resources and manage stock control.
- Coordinate service user appointments with installation and repair services, conduct follow-up reviews, and reassess needs as required.
- Offer technical advice, stay updated with industry developments, attend relevant events, and adhere to organisational policies while promoting the BID mission statement and core values.

**To be successful in the role you will have**:

- Strong interpersonal and communication skills (Including BSL level 2)
- Knowledge of risk assessment and risk management
- Understanding of relevant legislation and safeguarding procedures
- Ability to maintain confidentiality and adhere to data protection regulations
- Commitment to continuous personal development and training

**Benefits and Training**:
We strive to create an inclusive and diverse workplace and we are committed to _wellbeing, promoting hybrid working, offering generous annual leave entitlements, an Employee Assistance Program, Health Cash Plan, Occupational Sick Pay scheme, and flexible TOIL scheme._ We invest generously in training and development programmes, providing sponsorship to pursue formal professional qualifications and the opportunity to learn and develop sign language skills.

**Job Type**: Part-time
Part-time hours: 15 per week

**Salary**: £21,867.00 per year

Schedule:

- Monday to Friday

Work Location: In person


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