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Client Services Administrator

5 months ago

Glasgow, United Kingdom EB Recruitment Ltd Full time

**EB Recruitment is seeking an experienced Administrator to join the Client Services team of a busy automotive organisation based in Glasgow.**

This position is based within the aftersales department of this company and will involve supporting new and existing clients across the UK on daily updates and requests relating to their vehicles.
- Assist with daily client queries
- Support with all costing and contractual requests
- Coordinate client documentation
- Liaise regularly with clients and third parties re vehicles, providing updates
- Maintain client communications and relevant information onto the bespoke inhouse system
- Liaise with internal teams re orders and updates relating to clientele
- Assist with reporting
- Support large clients with their aftersales process and requests relating to SLAs
- Responsible for invoicing as required and liaise with finance department
- Manage general administrative duties required within the team

**Skills and Experience required**:

- Significant administrative experience is required
- Experience gained within the automotive or financial services industries would be highly advantageous
- Possess excellent communication skills
- Ability to work to tight deadlines and within a fast paced environment
- Highly organised and can prioritise workload
- Attention to detail is essential
- Possess customer service skills
- Complaint handing would be desirable
- Team player

**This organisation operates a hybrid working policy.**

**Job Types**: Full-time, Permanent

**Salary**: £22,500.00-£25,000.00 per year

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: In person

Reference ID: EB2355