Customer Retention Advisor
2 weeks ago
Amazing opportunity to join an established business in Bedfordshire as a Customer Retention Advisor.
Customer Retention Advisor
Be part of a great company based in Bedford and join them as a Customer Retention Advisor.
Your new company
- Hays are working with a company based in Bedford who are looking for a Customer Retention Advisor to join their growing team.
Your new role
You will be a Customer Retention Advisor, the role holder will be responsible for working with members and intermediary firms via inbound and outbound calls. To assist those that wish to cancel their policy by sharing the knowledge about our products and benefits.They will assist in the collection of current and past due premiums.
What you'll need to succeed
You will need to be a confident communicator and persuasive in your language along with be resilient and not be afraid to pick up the phone and call members.
Any previous experience in recruitment or sales along with specialist customer service roles would be beneficial for this role, along with previous office environment experience.
What you'll get in return
- £24,000 - £25,000 per annum
- 9am - 5pm working hours (1 hour lunch)
- Hybrid working policy (after training)
- 15% pension contribution
- Excellent benefit package
- Holidays = 22 days (plus bank holidays)
What you need to do now
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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