Enquiry Counter Officer

2 weeks ago

Manchester, United Kingdom Greater Manchester Police Full time

**Number of Posts**

2

**Advertised**

INTERNAL AND EXTERNAL APPLICANTS

**Branch/Division**

City of Manchester District

**Location**

Other

**Grade**

Grade C

**Rank**

Not applicable

**Leadership Level**

Peer Leader

**Contract Type**

Permanent

**Hours**

36.25

**Hours**

Full time

**Advertised Salary**

£21,432 - £22,677 per annum plus 20% Shift allowance and 12.32% weekend enhancement

**Shift Allowances/Enhancements/ Additional Info**

Shift Allowance
Weekend Enhancements
Uniform Required

**Advert**

In this role you will provide Enquiry Counter services to the public and support to the Neighbourhood teams including clerical and administrative support.

This is an extremely varied role that deals with a wide range of problems and people. In an average day, you could be faced with many different enquiries including taking reports of crime, road traffic accidents and missing persons. You will be a first point of contact when receiving, releasing and managing lost and found property, checking driving documents and dealing with a range of telephone calls.

You will be responsible for maintaining secure control of entry to and exit from the building.

Having worked with the public in an advisory environment, you should have experience of dealing with difficult customers and the ability to remain calm under pressure. Having good communication and listening skills is essential to this role, together with administration/clerical experience. You should be competent in using computer systems including Microsoft packages and the internet.

You should have attended or be willing to attend once in post, training relating to Aggressive situations and Customer Care.

You should be prepared to work shifts and to provide cover at other Neighbourhood Enquiry Counter Offices as may occasionally be required in conjunction with the mobility management guidelines.

**Closing Date**

23 May 2023

**Recruitment Team Contact**

**Other Information**

Please note, this role attracts a 12.32% Weekend Enhancement and 20% Shift Allowance.

Please refer to the attached Job Description for further details regarding the skills required to do this role. The Job Description has been signposted to indicate at which stage of the process each criteria will be tested.

The Equality Act 2010 makes it unlawful to discriminate against a disabled person in all areas of employment, including recruitment. The Police Service welcomes people with disabilities and will do its best to make reasonable adjustments to the working arrangements and/ or the working environment providing it is possible to do so.

Should you require reasonable adjustments during the recruitment process, please let us know during the selection process.

Please note that you will be required to provide an educational psychologist report in support of any adjustments.

Greater Manchester Police have been informed of potential personal tax implications for members of the 1987 Police Pension Scheme, who retire and take a pension between the ages of 50 and 54 inclusive and then take up employment as a Police Staff member. Members of the police pension scheme whose age is between 50 and 54 who are re-employed as a Police Staff member have to meet certain conditions to keep their PPA and to protect against personal tax liability charges on any payments paid before the age of 55. One of those conditions is that a break of at least 1 month is required where the re-employment is ‘materially different’. However, if the role is not deemed to be ‘materially different’ then a 6 month break is required.

**Minimum Age for Applications**

18

  • Enquiry Counter Officer

    1 month ago

    Manchester, United Kingdom Greater Manchester Police Full time

    **Number of Posts** 1 **Advertised** INTERNAL AND EXTERNAL APPLICANTS **Branch/Division** Tameside District **Location** Tameside District **Sub-location** Ashton-under-Lyne (DHQ) **Grade** Grade C **Rank** Not applicable **Leadership Level** Peer Leader **Contract Type** Permanent **Hours** 36.25 hours **Hours** Full time **Advertised...

  • Enquiry Counter Officer

    1 month ago

    Manchester, United Kingdom Greater Manchester Police Full time

    **Number of Posts** 1 **Advertised** INTERNAL AND EXTERNAL APPLICANTS **Branch/Division** Oldham District **Location** Oldham District **Sub-location** Barn Street (DHQ) **Grade** Grade C **Rank** Not applicable **Leadership Level** Peer Leader **Contract Type** Permanent **Hours** 36.25 hours **Hours** Full time **Advertised...

  • Enquiry Counter Officer

    1 month ago

    Manchester, United Kingdom Greater Manchester Police Full time

    **Number of Posts** 1 **Advertised** INTERNAL AND EXTERNAL APPLICANTS **Branch/Division** City of Manchester District **Location** City Of Manchester (North) **Grade** Grade C **Rank** Not applicable **Leadership Level** Peer Leader **Contract Type** Permanent **Hours** 36.25 hours **Hours** Full time **Advertised Salary** £23,121 -...

  • Transfer/ Secondment

    1 month ago

    Manchester, United Kingdom Counter Terrorism Policing Full time

    Closing Date: 10 August 2023 **Location: Manchester Airport** **Salary range: N/A** **Contract type - Full Time** **Location - Manchester Airport** **Grade/scale - Police Constable** **Information about the role** Established in April 2007, CTPNW exists as one of five Counter Terrorism Units (CTU’s) within a National Counter Terrorism Policing...

  • Contract Officer

    9 hours ago

    Manchester, United Kingdom Security Cleared Jobs Full time

    Contract Type Permanent 97% weekend enhancement Full time Shift Allowances/Enhancements/ Additional Info Weekend Enhancements In this role you will provide Enquiry Counter services to the public and support to the Neighbourhood teams including clerical and administrative support. You will be a first point of contact when receiving, releasing and...

  • New Enquiries Assistant

    4 weeks ago

    Manchester, United Kingdom William James Recruitment Full time

    New Enquiries Assistant - Manchester City Center Office - Competitive Salary & Full Benefits Package **About the Job** We are pleased to present this unique opportunity to join a leading national law firm based in Manchester. **New Enquiries Assistant - Manchester - Competitive Salary - REF345622TH** **The Role** A great opportunity to join a Manchester...

  • Trade Counter Sales/ Warehouse Assistant

    1 week ago

    Stockport, Greater Manchester, United Kingdom Adecco Full time

    Internal Sales - Warehouse Working in Internal Sales, you will be working in a fast-paced environment where you will have full control over the sales process. From handling initial enquiries, organising manufacturing, negotiating with suppliers, to arranging transport, you will play a crucial role in ensuring customer satisfaction. Dealing with incoming...

  • Counter Fraud Fee Earner

    4 weeks ago

    Manchester, United Kingdom G2 Legal Limited Full time

    Legal 500 defendant insurance firm are looking to add to their counter fraud team with a new fee earner to join them in Manchester to handle a caseload of motor and casualty portal and OIC claims within their counter fraud team. The firm represent insurance companies, corporates and public sector bodies in a variety of claims, offering clients the full...

  • Counter Fraud Claims Handler

    4 weeks ago

    Manchester, United Kingdom NJR Recruitment Full time

    **Counter Fraud Claims Handler** **Location: Manchester City Centre** **Attractive Salary and Benefits - 25 Days Holiday plus Birthday Off, Additional Discretionary Days, Excellent Non-Contributory Pension, Private Healthcare, Life Assurance 4x Salary, Annual Bonus, Hybrid-working** Our client are one of the fastest growing insurers in the UK, a Norwegian...

  • Transfer/secondment - Ctpnw - Oimu Officer

    1 month ago

    Manchester, United Kingdom Greater Manchester Police Full time

    **Number of Posts** 4 **Advertised** EXTERNAL POLICE OFFICERS ONLY **Branch/Division** Counter Terrorism Policing North West **Location** Force Headquarters - Central Park Complex **Rank** Detective Constable **Leadership Level** Unknown **Contract Type** Permanent **Hours** 40 **Hours** Full time **Advertised Salary** Police...

  • Ctpnw - Forensic Exhibit Officer - Grade G

    4 weeks ago

    Manchester, United Kingdom Greater Manchester Police Full time

    **Number of Posts** 1 **Advertised** INTERNAL AND EXTERNAL APPLICANTS **Branch/Division** Counter Terrorism Policing North West **Location** Force Headquarters - Central Park Complex **Grade** Grade G **Rank** Not applicable **Leadership Level** Unknown **Contract Type** Permanent **Hours** 36.25 **Hours** Full time **Advertised...

  • Warehouse / Trade Assistant

    6 days ago

    Stockport, Greater Manchester, United Kingdom Adecco Full time

    Trade Warehouse Assistant As a Trade Warehouse Assistant, you will be working in a fast-paced environment where you will have full control over the sales process. From handling initial enquiries, organising manufacturing, negotiating with suppliers, to arranging transport, you will play a crucial role in ensuring customer satisfaction. Dealing with...

  • Housing Officer

    1 week ago

    Manchester, United Kingdom Niyaa People Full time

    An large housing association across the UK is looking for a Housing Officer to join their team initially for a 6 months contract. This organisation is a national charity that deals in care & support for vulnerable people and you will be working withina very supportive team. **Housing Officer** **Hybrid (3 days out on patch visits and 2 days WFH)** **6 months...

  • Customer Support Officer

    1 month ago

    Manchester, United Kingdom Reed Full time

    Manchester's Bus Network is undergoing an exciting time of transformation with Transport for Greater Manchesterbringing buses under local control inthe biggest change to Greater Manchester’s buses since de-regulation in 1986. Because of the size of the bus network, and the scale of change, improvements arebeing made in phases from September 2023...

  • Press Officer

    7 days ago

    Manchester, United Kingdom Factory International Full time

    **Closing date - 12 December 2023** **Interview date - w/c 18 December** **Salary - £24,000 per annum** **Press Officer** Job Pack - download here** This role will be part of the Press & PR team at Factory International, working closely with the wider Audiences team to deliver innovative PR campaigns that communicate the aims and activities of Factory...

  • Customer Support Officer

    4 weeks ago

    Manchester, United Kingdom Triumph Consultants Ltd Full time

    **What's involved with this role**: **Temporary Customer Support Officer / Admin - Communications & Customer Services** **Reference no: TFGM TCL 0007 8939 / 1** **Pay rate: £14.50 per hour PAYE** **Hours per week: 37 Monday - Sunday, 07:00 - 20:00** **This opening assignment is for 5 months** **City: MANCHESTER** **Work flexibly on a rota system...

  • Transfer/secondment - Ctpnw - Holmes

    1 month ago

    Manchester, United Kingdom Greater Manchester Police Full time

    **Number of Posts** 1 **Advertised** EXTERNAL POLICE OFFICERS ONLY **Branch/Division** Counter Terrorism Policing North West **Location** Force Headquarters - Central Park Complex **Rank** Detective Constable **Leadership Level** Peer Leader **Contract Type** Permanent **Hours** 40 **Hours** Full time **Advertised Salary** Police...

  • Ctpnw - Nbtc Police Operator - Grade e - Nbtc/btac

    4 weeks ago

    Manchester, United Kingdom Greater Manchester Police Full time

    **Number of Posts** 3 **Advertised** INTERNAL AND EXTERNAL APPLICANTS **Branch/Division** Counter Terrorism Policing North West **Location** Other **Grade** Grade E **Rank** Not applicable **Leadership Level** Peer Leader **Contract Type** Permanent **Hours** 36.25 **Hours** Full time **Advertised Salary** £27,789 - £29,874 **Shift...

  • Transfer / Secondment - Ctpnw - Constable

    1 month ago

    Manchester, United Kingdom Greater Manchester Police Full time

    **Number of Posts** 1 **Advertised** EXTERNAL POLICE OFFICERS ONLY **Branch/Division** Counter Terrorism Policing North West **Location** Manchester Airport **Rank** Police Constable **Leadership Level** Peer Leader **Contract Type** Permanent **Hours** 40 **Hours** Full time **Advertised Salary** Police Officer **Shift...

  • Brand Ambassador- Boots Manchester

    4 weeks ago

    Manchester, United Kingdom Puig Full time

    What you´ll get to do • Generate sell-out, while achieving line and sales target. • Achieve other quantitative business objectives as required by the company such as UPT, ATV, CRM conversion, VMS, ranking by brand and market share. • Implement cross-selling among all categories to support the awareness of each brand to ensure the sell-out axis. •...