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Foh Team Member

8 months ago

Fleet, United Kingdom The Exchequer Full time

We are looking for someone to be part of our front of house team at The Exchequer in Crookham Village, near Fleet. This role requires someone who is personable, fun and dedicated to achieving impeccable standards in all aspects of the operation. You will support the Management team, ensuring high standards of customer service are delivered always and to assist in effectively running the pub, achieving all operational and commercial targets.

**Our support to you**
- Support, training and development to improve your competency and skills in the role and to aid towards progression opportunities in the future
- Competitive salary
- Excellent gratuities
- Free meals on duty
- Regular in-house staff competitions
- Increased annual leave through length of service
- Monthly & annual ‘Shining Star’ nominations and awards
- 25% discount on food and drink in all Red Mist Leisure pubs for up to 4 people
- Access to Perkbox, offering staff discounts on high street brands, local gyms, and cinemas
- Be part of our charity days and events

**Your role**
- Deliver and maintain excellent customer service
- To ensure exceptional standards of cleanliness are maintained
- Work together to follow all procedures throughout the establishment and ensure all regulations are met
- Be knowledgeable and to become an expert about our products, promotions and competitions

**What we are looking for**
- Totally customer focused. We always strive to please and exceed our customer’s expectations
- Honest, dedicated and hard working
- You must be a fun person with a good sense of humour who enjoys work and the interaction with customers and other staff members
- You have a reliable, flexible and adaptable approach to working
- An enthusiastic, engaging and friendly personality who takes real pride in achieving exceptional customer service results
- You enjoy working as part of a team
- Previous experience in a customer facing role is desirable

**Job Types**: Full-time, Part-time

**Salary**: £7.49-£10.42 per hour

**Benefits**:

- Employee discount
- Flexitime
- Free parking
- Health & wellbeing programme
- On-site parking
- Private medical insurance

Schedule:

- Flexitime

Supplemental pay types:

- Tips

Work Location: In person