Field Care Supervisor

6 months ago


Lincoln, United Kingdom Home Instead Full time

Company Description

Home Instead is the world’s leading provider of non-medical care and companionship services for older people. With minimum visits of one hour, award-winning training, and an excellent reputation we are immensely proud of the quality of care we provide. We match our Care Professionals to our clients based on mutual interests and hobbies to help build bonds of trust which enables us to provide personalised support.

**Job Description**:

- Support care service reviews, and complete client support plans.
- Conduct staff supervisions and client QA's.
- Maintain accurate client and Care Professional records on Home Instead software.
- Conduct client and Care Professional introductions.
- Assist with scheduling.
- Build and maintain positive relationships with clients, their families, and other professionals involved in their care.
- Support and mentor Care Professionals.
- Maintain regular contact with clients and Care Professionals.
- Participate in on-call duties as required on a rota basis.

Carry out any other duties deemed necessary for the successful operation of the business.

**Qualifications**:

- Min Level 2 NVQ in Health and Social Care and willing to work towards level 3.
- Experience in the home care sector delivering a wide range of personal care services.
- Experience of working with MAR sheets and medication.
- Passion for delivering the highest quality care to our clients and helping them to live independently and happily in their own homes.
- Knowledge and understanding of legislation and regulations specific to Health and Social Care.
- Good communication skills with the ability to build rapport quickly.
- Experience supporting and training Care Professionals.
- Must understand the importance of confidentiality working within current legislation.
- Experience managing the "On Call" function in the home care sector.

Additional Information

As a successful applicant, you will benefit from:

- Award Winning Training.
- Salary range of £18K - £22K p.a. D.O.E + Extra Paid On-Call.
- Workplace Pension Scheme.
- Home Instead Benefits Package.
- Career development with ongoing paid training and support.


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