Retail Assistants
7 months ago
**Purpose of the Role**:
An exciting opportunity has arisen for several people to assist and support with our retail business.
This will be for 7 home T20 matches, the confirmed dates are: 31/5, 14/6, 16/6, 21/6,11/7,14/7,18/7.
The may also be work available on other dates: 24/7, 28/7, 7/8, 11/8.
**Key Duties and Responsibilities**:
- Deliver a friendly, welcoming and professional service to the Club’s customers.
- Provide excellent customer service and seeking opportunities to upsell where appropriate.
- Assist with fulfilling of any orders from the online shop.
- Merchandising of stock
- Maintaining good and efficient stock control
Other responsibilities:
We expect all of our people to demonstrate and promote our values at all times to ensure Worcestershire County Cricket Club’s brand is always held in the highest regard both internally and in public. It is expected that you will:
- Greet any directors, employees, members, spectators, customers, sponsors and visitors to the Club in a friendly manner and assist them in any way required;
- Contribute positively at all times to a pleasant and friendly atmosphere throughout the Club.
- Comprehend and adhere to relevant Club standards, rules and regulations, and policies and procedures relating to health & safety and financial management and control.
- Commit to, deliver and help maintain a strong team ethic and to promote the club values.
- Maintain high personal standards of appearance and behaviour to fulfil the purpose of a role model to the players as well as representing the Club and projecting the right image at all times and to work at all times in a professional manner.
The nature of our work and the size of our team here at Worcestershire County Cricket Club requires everyone to be flexible, willing and an excellent team player.
This Job Description is not an exhaustive list of tasks but represents the key duties and responsibilities required by the role. You may be required to take on such reasonable additional or other responsibilities and tasks as we need from time to time.
**Requirements**:
We are looking to recruit people with the following qualities and experience:
Customer service experience is desirable, but not essential as these personal qualities are just as important in this role.
Flexibility is essential as you will need to work evenings and weekend as needed.
**Benefits**
- This is a casual role working on an ad-hoc basis throughout the season. You will be required to work some evenings and weekends. There are no set hours with this role.
- This role will meet national minimum wage.
- Free city centre parking
- Stunning city centre location with iconic cathedral view
- Complimentary staff food on matchdays
- Employee Assistance Programme
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