Food and Beverage Assistant

4 days ago


Derry, United Kingdom Shipquay Hotel Full time

**Join our Award Winning Team**

**Job Purpose**:
To provide a warm, friendly and efficient food and beverage service to our guests, ensuring exceptional service standards are delivered and maintained at all times in line with our guest expectations.

**Reports to**: Hotel Senior Management

**Food & Beverage Key Duties and Responsibilities**:

- Assist in creating a warm and welcoming environment for our guests
- Ensure that guests are seated and provided with menus promptly
- Ensure that all guests’ requests and queries are responded to promptly and effectively and an exceptional service is always delivered to guests
- Familiarise yourself with the menu and as much information about the food and beverage offering available in order to answer any questions guests may have
- Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately
- Ensure an efficient and safe delivery of all food and beverage orders in line with guest expectations ensuring an exceptional level of service is always maintained
- Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely manner
- Ensure the restaurant areas are clean and well presented at all times and assist with cleaning and housekeeping duties as required
- Ensure all cash, charge, float and till procedures are carried out in line with agreed procedures
- Prepare all back of house service points regarding expected numbers for breakfast, lunch or dinner requirements as necessary
- Assist in the set up and preparation, and provide service duties for functions as required
- Support the kitchen staff as and when required and in accordance with hygiene and safety regulations
- Ensure that all front of house and guest areas are well always maintained
- Any other duties as directed by the Restaurant & Bar Manager or other member of the management team

**Key Requirements for the Role**:

- Experience of working in a similar role and/or environment preferable but not essential
- High standard of personal presentation

**Benefits**:

- Discounted or free food

Schedule:

- 8 hour shift

Work Location: In person



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