Retinal Administration Clerk
6 days ago
Retinal Admin Officer/ Reception Cover
Band 3 Based in Ophthalmology Dept, at the Royal Blackburn Hospital.
The post holder will support the retinal Department and other teams in Ophthalmology services providing complex and high quality clerical and administrative support.
The role requires competency in general administrative skills, good IT knowledge and with excellent communication skills and demonstrate an ability to work well within a team and form an integral part of the following.
Responsible for providing a confidential administrative service, which may involves dealing with complex and sensitive information and managing the Reception desk daily answering calls, making appointments, downloading referrals from ERS for nursing team and taking payments and setting up of clinics.
Manage and priorities, Reception, notes requests and tracking of all case notes, incoming mail, dealing with all correspondence, booking and OP registration of new & review patient’s appointments and inputting data confidentially. The management of the Contact Lens service, Ordering, Distribution of lenses and taking payments. Opening and closure of OP registrations and Pathways.
Making New and Follow up appointments for all Injection, Diabetic and General Patients and completing the clinical coding and the updating of the 18 week pathway, for all of these patients.
Maintain a safe environment for staff, patients and visitors to the department.
Identify potential risks and hazards to the Department Manager.
Ensure any defective or malfunctioning equipment is reported to the Department Manager.
Complete accident / incident forms where appropriate and forward to the Department Manager.
Ensure Trust policies and procedures are adhered to.
All employees are required to comply with employment legislation and codes of good practice.
The post holder will support the retinal Department and other teams in Ophthalmology services providing complex and high quality clerical and administrative support.
The role requires competency in general administrative skills, good IT knowledge and with excellent communication skills and demonstrate an ability to work well within a team and form an integral part of the following.
Responsible for providing a confidential administrative service, which may involves dealing with complex and sensitive information and managing the Reception desk daily answering calls, making appointments, downloading referrals from ERS for nursing team and taking payments and setting up of clinics.
The post holder will be required to work without supervision on a regular basis, and is responsible for the setting up and scheduling of clinics across 4 sites for Retinal, Injection, Macular and General Clinics.
Making New and Follow up appointments for all Injection, Diabetic and General Patients and completing the clinical coding and the updating of the 18 week pathway, for all of these patients.
Manage and priorities, Reception, notes requests and tracking of all case notes, incoming mail, dealing with all correspondence, booking and OP registration of new & review patient’s appointments and inputting data confidentially. The management of the Contact Lens service, Ordering, Distribution of lenses and taking payments. Opening and closure of OP registrations and Pathways.
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