Sales Advisor

6 months ago

Glenrothes, United Kingdom Acorn Industrial Services ltd. Full time

**Job Title**

**Branch Sales Advisor**

**Location**

Fife

**Working Hours**

40 Hours per week 8am - 5pm Mon-Fri

**Reports to**

Branch Manager

**Job Purpose statement**

Responsible for providing excellent customer service and working to company standards at all times.

**Key Responsibilities & Accountabilities**:
**Responsible For**:

- Supporting the Branch Manager
- Processing sales orders using company database.
- Dealing with customer queries, obtaining technical information regarding products where required and general customer service

Sourcing items from other suppliers when required.
- Maintaining high standards of administration and customer service to achieve maximum profitability & service level.
- To positively promote the company and its products and services and ensure that a professional image is provided at all times to customers and colleagues.
- To undertake, when requested by the Branch Manager or Company Directors, additional reasonable tasks and responsibilities not outlined above in order to support the success and continuing performance of the department and company.
- To abide by the company’s confidentiality agreement when carrying out all tasks as part of this role

**Essential Skills/Competencies/Experience/Qualifications Required**:
**Key Skills Required**:

- Positive & enthusiastic attitude
- Demonstrate confidence when dealing with customers.
- Customer orientated with strong interpersonal skills.
- Excellent communication skills, telephone manner and technique
- Experience in sales preferred.
- Able to work using own initiative & unsupervised when required to do so.
- Willing to help out with van deliveries to cover for holidays & Driver absence.
- The ability to work under pressure in a busy fast paced environment.
- Ability to organise, prioritise, multitask, be flexible and meet deadlines.
- Negotiating skills
- Willingness to learn and be flexible in their working arrangements.
- Enthusiastic, driven and sales orientated.
- Effective numeracy, literacy and word processing skills
- Ability to work well with others and be a team player.

**Knowledge Required**:

- Customer service experience
- Sales experience
- Good ICT skills including working knowledge.
- Good working knowledge of Microsoft Excel and Outlook and Microsoft OneNote
- General knowledge health and safety procedures

**Experience (and/or) Qualifications Required**:

- Standard grades in English and Maths as a minimum

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£26,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Health & wellbeing programme
- On-site parking
- Private medical insurance

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme

**Experience**:

- Sales: 2 years (preferred)

Work Location: In person

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