Quality Assurance Manager

2 weeks ago


Newcastle Upon Tyne, United Kingdom MERJE Ltd Full time

**Responsibilities of the job include**:

- Development and management of an appropriate framework, allowing proactive and reactive oversight of underwriting quality aligned to risk appetite, fair customer outcome standards and align with our requirements and regulations
- Supporting and performing risk assessment: analysing current risks and identifying potential risks that are affecting the Company
- Preparing and delivering outputs from the oversight framework to senior stakeholders and appropriate governance committees with recommendations for approval
- Work with Operations, operational and other risk teams to ensure the correct outcome for the company is achieved
- Performing a risk evaluation: supporting the risk control self-assessment cycle, evaluating the Company’s previous handling of risks, and comparing potential risks with criteria set out by the Company such as financial impact, customer impact and regulatoryrequirements
- Supporting 1st line management to understand, assess and manage key risks and controls, to help create better business decisions
- Working with 2nd and 3rd line to develop appropriate approaches for the company
- Development and delivery of insightful risk reporting tailored to the relevant audience. Conducting risk reviews, which will include liaising with internal and external stakeholders

**Requirements**:

- Experience in Quality Assurance management and framework development
- Strong Mortgage experience (ideally)
- The ability to provide confident and credible challenge to senior stakeholders within the business
- Great communication skills, both verbal and written, with the ability to form effective working relationships with a variety of stakeholders
- If you would like this job advertisement in an alternative format, please contact MERJE directly._



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