Workplace Experience Product Owner
4 weeks ago
End Date
Tuesday 27 February 2024
Salary Range
£101,932 - £119,920
Agile Working Options
Hybrid Working
Job Description Summary
Do you want to shape and innovate our digital products with over 4m customers, helping them address one of societies’ big challenges to save for a better future?
Do you love working with people and technology to rapidly deliver fresh ideas that transform how customers engage in pensions?
Would you like to be part of a leadership team building a fast growing business with a leading brand in the workplace savings market?
Look no further, we have the role for you
**Job Description**:
Job Title: Workplace Experience Product Owner
Business Area: Workplace Platform, Insurance, Pensions & Investments
**Salary**: £101,932 - £145,000
Location: Edinburgh
Hours: Full-time
Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our Edinburgh office location.
About this opportunity:
Within Workplace, our purpose is to help pension customers secure life beyond work and save adequately for the future they choose. The Workplace platform runs our digital channels for customers, employers and advisers. Our labs sit alongside our client management, new business, proposition and operation teams, working together as one platform team.
The Workplace Experience Lab leads on the development of new digital propositions for our customers. This includes digital access to your workplace pension (e.g. pensions value, fund switching, pot consolidation and nomination of beneficiaries) and various support tools. The Lab's aim is to deliver the future vision and roadmap for our digital proposition to the workplace pensions market. We have exciting plans to develop digital products which will drive Scottish Widows towards being #1 in the market.
As Product Owner, you'll be pivotal in shaping this vision and setting the strategic direction of the Lab alongside the Engineering Lead. You'll drive the delivery of change to help our pension members, advisers and employers, which in turn will help us to achieve significant growth in Assets under Management through the acquisition of new clients and retention of existing business. You'll be a storyteller, sharing our progress internally & and external via your networks, to showcase what we're delivering and the benefits for customers.
Why Lloyds Banking Group:
If you think all banks are the same, you’d be wrong. We’re an innovative, progressive business that’s shaping finance as a force for good. A bank that’s encouraging its people to innovate, explore possibilities and grow with purpose.
The UK is completely underprepared and under-protected when it comes to longer term financial planning with 35% of people don’t have enough savings for even a basic retirement. In Insurance, Pensions and Investments, we'll change this. It is the right thing to do, and Scottish Widows is uniquely placed, with reputable brands and products to support the Group’s 26 million customers.
What you’ll be doing:
- Responsibility for shaping and delivering our Workplace digital proposition to customers, advisers and employers through Scottish Widows digital.- Ownership of Lab products roadmap.- Inputs into business 4 Year Operating Plan, customer plan and tech roadmap as required.- Own the Platform, Lab Objectives and Key Results which provide product performance and benefits realisation data.- Ensures change compliance of overall Lab and accountability for product change governance, business readiness activities (e.g., training and comms).- You’ll be a prominent leader in the Platform with line management responsibilities for more junior Product Owners.
What you’ll need:
- Strong experience of product ownership to deliver platform backlog, ensuring quality performance and innovation to deliver successful products.- You’ll be a groundbreaking leader and an advocate for digital transformation.- A customer and culture first approach. You’ll promote the value of customer outcomes with your team, anticipating customer’s needs and using customer inputs to present targeted, integrated, and outcome-focused solutions and opportunities.- Ability to manage sophisticated partner networks using internal networks to deliver change at pace.- Experience building a high performing team environment. You'll inspire delivery whilst encouraging simplicity and developing confidence and trust.- Knowledge of Workplace pensions and the regulatory landscape affecting our business would be beneficial.
About working for us:
We also offer a wide-ranging benefits package, which includes:
- A generous pension contribution of up to 15%- An annual performance-related bonus- Share schemes including free shares- Benefits you can adapt to your lifestyle, such as discounted shopping- 30 days’ holiday, with bank holidays on top- A range of wellbeing initiatives and generous family leave policies
At Lloyds Banking G
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