Building Surveyor
5 months ago
Role - Building Surveyor / Technical Claims Handler
At TBRN, their expertise lie in property claims management, with quality building repairs via their contractor network at the heart of what they do. They support a range of businesses including Insurers, Managing General Agents, Loss Adjusters, Solicitors, Third Party Administrators and Self-Insured entities in managing the entire process of a property claim. Their skilled workforce is made up of surveyors, engineers and claims handlers who efficiently and effectively determine the most appropriate settlement route, proactively manage the lifecycle of the claim along with the claim cost, manage customer expectations and ensure brand protection for our clients.
**The Opportunity**
The role will be desk based for the main but geographical location may offer up potential for field based surveying where experience and operational need permits.
Their offices are located at Moreton, Wirral, however applicants are invited nationwide as home working, or a hybrid of the two, is a considered option and location may serve the national needs of the business.
The main purpose of the role is to provide technical assistance with a mix of household and third party property claims; reviewing building repair schedules/costs for authorisation via our contractor network and claims for damages to be cash settled on a negotiated basis. With their client base having variety, so too do the claims they receive, leading to challenges and opportunity to learn new skillsets in the insurance and negotiation sectors. Strong written and verbal communication skills are essential for conversing with the various parties involved in the claims.
**Key Requirements**:
Experience of property repair works and their costs is an essential element, as is an appetite to adapt and learn.
- I.T. Literate with a working knowledge of Microsoft Office products such as Outlook, Word, Excel. Should also be adaptable/receptive to new and changing technology.
- Strong communication skills with the ability to articulate clearly and concisely, both verbally and in writing
- Strong interpersonal and team working skills.
- The ability to project presence and confidence.
- Ability to add value to the business and contribute to both innovation and the pursuit of excellence.
- Commitment and drive to work within targets/deadlines and to rigorous levels of quality on a self-propelled basis.
- Reliable, resilient, well presented and ambitious.
- Strong organisational skills and the ability to prioritise your workload.
**What they offer**
Their people are what makes their success. The package, which they are continuing to review and develop includes:
- Starting annual leave entitlement of 31 days (including bank holidays), increasing with length of service. In addition, your birthday off and volunteer day to ‘give back’
- Healthcare cash plan with wellbeing 24/7 helpline and virtual GP access, face to face counselling sessions, gym membership discounts and online wellbeing tools.
- Support of professional development including payment of membership fees and training/qualification opportunities by agreement
- Social and charitable events
- Recruitment referral programme
- A supportive team environment and senior management who have a strong ‘open door’ policy
They embrace diversity and equality. They are committed to building an inclusive team where variety and difference is celebrated and their people can be their authentic selves.
**Job Types**: Full-time, Permanent
**Salary**: £22,000.00-£35,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Moreton West and Saughall Massie, CH46 7TP: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
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