Coffee Shop Supervisor
4 weeks ago
We are looking for an Experienced Supervisor to lead our busy and well established coffee shop. The Peace & Plenty Coffee Shop is located within Dewaldens Garden Centre and is an extremely popular, family run business in Kilmarnock.
You will be highly organised, motivated and have strong people management skills. MUST have experience in running a coffee shop/restaurant and leading a team with great customer focus.
This is a hands on position, where you will be responsible for leading by example and setting the standard for excellence.
**The Role**:
- Responsibility for all aspects of staff performance, training and recruitment.
- Maintaining compliance with licensing, hygiene, and health & safety legislation\guidelines at all times.
- Producing and managing staff rotas.
- Lead by example in delivering exceptional customer service.
- Managing stock levels and ordering supplies.
- Adeptly handling customer enquiries and complaints.
- Driving improvements and fresh ideas to continually help grow the business.
**The Person**:
- Proven experience at a management level within the catering industry.
- Strong people management skills.
- Highly flexible and focused approached to problem solving.
- Excellent customer service skills.
- Highly attention to detail and exceptional organisational skills.
**Essential Experience**:
People Management: 5 Years
**Summary Of Benefits**:
**Job Type**: Full Time
Hours: 40 Hours Per Week. 5 days out of 7, including weekend working.
**Salary**: £14 per hour plus bonus scheme
**Salary**: £14.00 per hour
Expected hours: No more than 40 per week
**Benefits**:
- On-site parking
Supplemental pay types:
- Bonus scheme
Work Location: In person
Expected start date: 01/09/2023
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