Front of House Customer Service/social Media
2 weeks ago
**About us**
Bright and White Dental is a small business in HEALTH_CARE_MEDICAL in London. We are professional, innovative, supportive, and our goal is to To provide high standard private dentistry with excellent customer service.
Our work environment includes:
- Growth opportunities
- On-the-job training
- Relaxed atmosphere
- supportive
- Friendly
Bright and White Dental is looking for a Front of House Customer Services with Social Media Management to join our team. We are a modern and friendly dental practice located in South Woodford, providing high-quality general and cosmetic dental services to our patients
We have an exciting opening for a dynamic individual with a flair for creativity, who is eager to take charge of driving and implementing a marketing strategy aimed at expanding a small business.
**Key Responsibilities**:
- Manage social media platforms, including Facebook, Instagram, and Tiktok
- Create engaging content for social media platforms
- Respond to customer inquiries and comments on social media platforms
- Provide excellent customer service to clients
- Answer phone calls and book appointments
- Greet clients and check them in for their appointments
- Ensure the reception area is clean and tidy
- Assist with other administrative tasks as needed
**Requirements**:
- Previous customer service and social media experience
- Excellent communication skills and fluent in English
- Bright, enthusiastic, and friendly personality
- Ability to work as part of a small and supportive team
- Willingness to learn and grow through further in-house training
Pay: £28,000.00-£30,000.00 per year
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
**Education**:
- Diploma of Higher Education (preferred)
**Experience**:
- social media: 1 year (required)
- Customer service: 3 years (required)
Work Location: In person
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