Digital Channels Officer

7 months ago

London, United Kingdom Ministry of Defence Full time

**Details**:
**Reference number**:

- 336489**Salary**:

- £35,290- Posts based in London will attract the relevant London weighting.- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Higher Executive Officer**Contract type**:

- Permanent**Business area**:

- MOD - Head Office & Corporate Services - Directorate of Defence Communications, Digital Communications Team**Type of role**:

- Communications / Marketing
- Digital**Working pattern**:

- Flexible working, Full-time**Number of jobs available**:

- 3Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Ministry of Defence Main Building, London.About the job

**Job summary**:
The Directorate of Defence Communications (DDC) provides a world-class communication service for Defence, through a coherent network of motivated and effective communicators, military and civilian, who in the Whole Force ethos work together to enhance the public’s attitude to Defence, so that they trust the actions of the UK Armed Forces, and the MOD, at home and abroad.

The Digital Channels Officer plays a crucial role in the department to plan, create, manage, publish and monitor digital content within the external communications team. Working as part of a new digital function, the role has a strong delivery bias and is tightly docked to one of three DDC portfolio teams (Operations, Equipment, Policy and Personnel) providing dedicated digital expertise.

The role will ensure we take a data-driven approach and put our audiences at the heart of our outputs. You’ll be responsible for the evaluation and continuous improvement and performance of digital content.

The position is full-time with hybrid working and advertised at 37 hours per week.

**Job description**:
With significant digital content creation, publishing and coordination experience the Digital Channels Officer is managed by a dedicated digital function and works closely with the DDC Press and Campaigns team.

**Key responsibilities**
- Maintains a digital forward look for their respective portfolio area assisting with digital resource management and planning.
- Digital content creation - builds digital media products utilising approved imagery, video and graphics.
- Commissioning of bespoke digital products to support communications needs through the digital content team.
- Supports drafting of high-quality digital outputs including online press releases, statements, ministerial video content and other operational content.
- Maintains a social media playbook to ensure consistency of approach and digital handling.
- Publishes and amplifies new content to the MOD social media channels and GOV.UK acting as a channels manager for the team.
- Supports alert monitoring across online news and social media for strategic topics through digital tools in use by the department.
- Evaluates digital performance and maintains portfolio benchmarks over time. Support quarterly reporting and analysis of digital content.

**Person specification**:
**Essential**
- Excellent understanding of the digital media landscape with strong experience of social media and web content publishing.
- Hands-on experience of using Adobe Creative tools for video production and editing.
- Excellent written and verbal communication skills.
- The discretion to handle sensitive embargoed content.
- Team player with an ability to flex to support the demands of a busy team.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Communicating and Influencing
- Managing a Quality Service
- Delivering at Pace

**Technical skills**:
We'll assess you against these technical skills during the selection process:

- GCS Insight - Digital
- GCS Implementation - Digital
- GCS Impact - Digital

**Benefits**:

- Alongside your salary of £35,290, Ministry of Defence contributes £9,528 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- London weighting of £3250 per annum
- London DGMC GCN RRA Allowance of £3000 per annum.

**(**_Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the posts currently being advertised attracts)_**
- A Civil Service pension with an average employer contribution of 27%
- Free use of gym at Main Building

Season ticket advance to assist with travel costs to/from home and your permanent work location

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

The Ministry of Defence is committed to providing a safe and healthy w

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